# BSNL Selfcare

> Manage all BSNL services, recharge, pay bills and more with the BSNL Selfcare

Canonical page: [https://chrome-stats.com/d/com.digital.bsnl.selfcare](https://chrome-stats.com/d/com.digital.bsnl.selfcare)

## Overview

- **ID:** `com.digital.bsnl.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** BSNL
- **Category:** PRODUCTIVITY
- **Downloads:** 27,165,636
- **Rating:** 3.40 / 5 (181,906 ratings)
- **Version:** 3.7
- **Last updated:** 2026-06-30
- **First published:** 2022-01-05
- **Publisher country:** IN
- **Size:** 41 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.digital.bsnl.selfcare)
- **Privacy policy:** [https://portal.bsnl.in/myportal/PrivacyPolicy.jsp](https://portal.bsnl.in/myportal/PrivacyPolicy.jsp)

## Description

The BSNL Selfcare Chrome extension puts all your BSNL services in one convenient spot. It offers an intuitive, revamped interface enabling easy management of your BSNL Mobile, Landline, and FTTH accounts. Users can access interactive dashboards to view detailed usage statistics and perform one-touch recharges with tailored plan recommendations.

Pay postpaid, landline, and FTTH bills instantly and monitor outstanding amounts. Manage multiple accounts for family and friends seamlessly. Get alerts before plan expirations and block spam calls or messages through DND settings. The extension also allows users to choose their preferred BSNL mobile number and manage complaints efficiently. This all-in-one tool is designed to enhance customer experience, ensuring hassle-free BSNL service management.

## Rankings

- #5,693 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.REQUEST_LEGACY_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.digital.bsnl.selfcare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

The reviews show BSNL Selfcare is generally viewed as a good app with a user-friendly feel and occasional improvements after updates, and some even compare it favorably to competitors. However, the majority of comments focus on persistent issues: poor network/coverage and slow speeds; limitations in the in-app complaint system (can't view postpaid plans, can't file FTTH or prepaid complaints, 160-char limit); regional login and registration restrictions (landline numbers, Delhi vs Haryana); and some feature gaps (limited number options, missing caller tunes). Overall, reliability of network and complaint workflow are the most mentioned pain points.

### Pros

- Generally good app with positive user sentiment across reviews.
- User-friendly interface and ease of use.
- App updates are perceived to fix issues and improve functionality.
- Some users compare it favorably to competitors, noting improvements.

### Cons

- Poor network coverage and slow internet speeds.
- Limitations in the in-app complaint system (can't view postpaid plans, can't file FTTH or prepaid complaints, 160-character limit).
- Region-based login/registration restrictions and issues (landline numbers, Delhi vs Haryana).
- UI gaps and missing features (limited number options, caller tunes not available).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.digital.bsnl.selfcare)