# DigiHelp

> DigiHelp App is an integrated ticketing system to manage workflow

Canonical page: [https://chrome-stats.com/d/com.digicollect.helpdesk](https://chrome-stats.com/d/com.digicollect.helpdesk)

## Overview

- **ID:** `com.digicollect.helpdesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** DigiCollect Corporation
- **Category:** PRODUCTIVITY
- **Downloads:** 201
- **Version:** 3.0.19
- **Last updated:** 2024-04-04
- **First published:** 2020-10-31
- **Publisher country:** US
- **Size:** 9.62 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.digicollect.helpdesk)
- **Website:** [https://digicollect.com](https://digicollect.com/)
- **Privacy policy:** [https://digicollect.com/products/pos/privacypolicy.html](https://digicollect.com/products/pos/privacypolicy.html)

## Description

DigiHelp application is an integrated ticketing system that<br>manages workflow and communications with customers and users. The<br>Service Support officer and the Customer uses the HelpDesk application to<br>track tickets and their progress in real-time. This application is integrated with other applications in the DigiCollect universe.<br><br>DigiHelp application provides real time tracking of all tickets in one place.<br>Simple, easy to use and integrated with other DigiCollect applications<br>Tickets can be created easily and assigned to the respective teams or support staff.<br><br>Our core philosophy is to help track problems quickly or help prevent<br>problems from affecting workflows.

## Rankings

- #1,702,240 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECORD_AUDIO`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.digicollect.helpdesk)