Total ratings
3.26
(Rating count:
27,839)
Review summary
Pros
- App offers a wide range of products including phones, household, beauty, gaming, and office supplies.
- Some users have had positive experiences with prompt delivery (e.g., express delivery within 2 hours).
- The app interface allows product searching and filtering attempts.
Cons
- Delivery service is unreliable and often delayed, with many complaints about missed specific delivery time windows.
- Customer service is unresponsive, slow, or ineffective in resolving issues such as refunds or cancellations.
- App performance is poor: buggy, crashes, issues with cart saving, filter resetting, and search functionality.
- Orders are often canceled without notification, or ordered products are out of stock despite being listed as available.
- Tracking orders is insufficient or unavailable, leading to difficulties in monitoring order status.
Upgrade to see all 25 reviews
User reviews
Recent rating average:
1.80
All time rating average:
3.26
Upgrade to see all 25 reviews
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-01-25 | Xcite has the Best phone and things also go to Xcite only!! | ||
2025-01-21 | I bought something 3 days ago and have asked for delivery at a specific time between 5 pm and 9 pm. It's 10 pm and the delivery person keeps telling me I am coming in 10 mins. Really disappointing with the delivery service. Given a choice never going back to XCITE delivery.. if you cannot deliver please do not promise delivery during specific time!!!! | ||
2025-01-15 | Worst service , don't order anything Better check another store I order before 10 days and paid But still I didn't get delivery Customer service is only waste of time | ||
2024-12-15 | Excellent apps and osam services. | ||
2024-11-03 | app has bad performance. it looks like more of a web page than an app | ||
2024-09-28 | App not working properly on my galaxy flip6 when i add an item then go to cart keeps showing it's empty. | ||
2024-09-04 | While clicking the apply filter button, it interferes with the notification bar at top and it won't click. Same with the search bar at front page. App now Looks like prototype. | ||
2024-08-16 | never order anything online on this app! I ordered a watch which it showed was in stock but after i placed the order they told me that the watch is not avaliable anywhere. I had to talk to their terribly slow customer service to cancel my order and now i have to wait 7 days for a refund. It was supposed to be a gift but it was ruined by xcite apps pathetic maintenance. | ||
2024-07-02 | I filter the requirements to be specific on the product, when I return back, I again have to fix the filter category again and again, why? Such nonsense, frustrating! And please make it to 'Remember by last position setting' configuration, it's frustrating to scroll again so down to see that same or similar product again, Absolute nonsense | ||
2024-06-04 | this app is full of bugs... 1. item added in the cart arent saved. 2. cant filter the products if go back and come it gets stuck 3. website shows some specifications and app doesn't show. many more... to be honest it takes plenty of time to search needed products and we get frustrated 😠and leave the app. |
Upgrade to see all 25 reviews
Popular extensions / apps
Here are some popular extensions / apps that you might be interested in:
Todoist for Chrome
https://todoist.com
Dark Reader
https://darkreader.org
AdBlocker Ultimate
AdAvoid Ltd
Free VPN for Chrome - VPN Proxy VeePN
https://veepn.com
Streak CRM for Gmail
https://streak.com
Files by Google
Google LLC
Angry Birds Friends
Rovio Entertainment Oy
Opera: Private Web Browser
Opera
INSSIST | Web Client for Instagram
https://inssist.com
Kiss Kiss: Spin the Bottle
PLAYNETA LIMITED
Google Messages
Google LLC
Capital One Shopping: Save Now
https://capitaloneshopping.com