Omni by Desjardins

Name: Omni by Desjardins
Rating: 2 (1060 reviews)
Author: Desjardins

Discover Omni, the all-in-one app for your Desjardins group plans.

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Omni by Desjardins is a comprehensive app designed for members of Desjardins group plans to effortlessly manage their benefits and retirement savings. With Omni, users can file healthcare claims online, upload receipts, and view payment cards. The app facilitates direct deposit sign-ups and Health Spending Account balance checks when available in your plan. Additionally, Omni offers access to telemedicine services and Health Is Cool 360 platform features.

For group retirement savings, Omni allows quick enrollment, goal setting, beneficiary management, investment choices, and flexible contributions or withdrawals where permitted. Users can monitor their statements, account details, and investment returns all in one place. Secure login options include biometric authentication and password access. Some features may vary depending on the specific plan or province. Get started by locating your group and certificate or plan member numbers, then experience seamless benefit and retirement management with Omni.

App Financial Services Health & Fitness Productivity

By:

Desjardins

Downloads:

413,593 1.37K

Rating:

2.00

(1,060) 10 new ratings

Version:

6.1.3 Last updated: 2025-05-02

Version code:

2025050212

Creation date:

2014-03-17

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS

Size:

59.60MB

Email:

se*****@dsf.ca

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

9 hours ago

Ranking

# 97,878 ▼ 5

User reviews

Users appreciate that the app provides quick access to account balances, transactions, and digital cards, sometimes more convenient than browsers. However, many reviews express frustration due to persistent login problems, incomplete or broken insurance claim submission flows, especially around managing professionals and service types. The app's user interface is often slow, unresponsive, and lacks key navigation features, with repeated prompts for privacy policy acceptance aggravating users. Viewing important documents via the app frequently encounters errors, making it unreliable for comprehensive insurance management.

Pros

App provides general access to account information such as balance and transactions.
Users can view digital payment cards within the app.
The app allows for basic insurance claim submission for some services.
Access to insurance information is more convenient than contacting support.
Some users find it useful for quick account info checks instead of using browser.

Cons

App frequently has login and authentication issues causing user frustration.
Claim submission process is incomplete or broken, particularly adding/editing professionals and specialty selection.
UI is slow, unresponsive, and lacks proper navigation (e.g., no back/exit options).
The app repeatedly asks users to accept privacy policies and communication preferences on every login.
Viewing documents such as PDFs often fails or leads to errors with no easy way back.

Recent reviews

Please add the ability to delete or edit a professional in the app.

Gr*****, 2025-01-18

The application is a web wrapper on the website with no extra features, infact it is a pain to use. Setting up goals does not work. The top bar takes extra space. Better stick to the mobile browser version of the site instead of this application.