# Dell AR Assistant

> Step by step guidance when replacing parts on a Dell system through AR.

Canonical page: [https://chrome-stats.com/d/com.dell.arassist](https://chrome-stats.com/d/com.dell.arassist)

## Overview

- **ID:** `com.dell.arassist`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Dell Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 62,002
- **Rating:** 3.20 / 5 (183 ratings)
- **Version:** 3.3
- **Last updated:** 2026-03-16
- **First published:** 2020-07-02
- **Publisher country:** US
- **Size:** 201 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.dell.arassist)
- **Privacy policy:** [https://www.dell.com/en-us/lp/legal/policies-privacy](https://www.dell.com/en-us/lp/legal/policies-privacy)

## Description

The Dell AR Assistant Chrome extension leverages augmented reality (AR) technology to offer users detailed, step-by-step guidance for replacing parts on Dell systems. This innovative tool transforms complex disassembly and reassembly tasks into a guided, user-friendly process, empowering users to perform repairs with confidence and ease.

Designed to facilitate an assisted self-service experience, the Dell AR Assistant reduces reliance on professional technicians by providing precise visual instructions directly on the hardware. Whether you are replacing components or conducting system maintenance, this AR-based solution ensures accuracy, efficiency, and convenience in Dell system repairs.

## Rankings

- #272,887 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.WAKE_LOCK`
- `com.dell.arassist.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Dell AR Assistant offers a promising augmented reality tool that simplifies Dell computer repairs, especially for newer models. Users appreciate its innovative concept and helpful guidance for self-repair and assembly. However, many reviewers report significant limitations, such as restricted device compatibility primarily to 2024 and newer models, missing many Dell devices, and persistent bugs causing app crashes. Additionally, user interface issues and long download times hinder the overall experience, reducing the app's practicality and accessibility for a broader user base.

### Pros

- Innovative AR concept specifically designed for computer repair and assembly.
- Provides an interactive experience that can simplify technical procedures for users of varying skill levels.
- Allows users to dismantle and assemble Dell Precision devices confidently.

### Cons

- Limited support for older models; the app mainly supports systems from 2024 and newer.
- Incomplete device model selection, excluding many Dell models such as Alienware desktops and various Precision series laptops.
- Frequent app crashes and bugs, including issues with camera initialization and service tag entry.
- Poor user interface experience, such as lack of exit options and disregard for Android back button functionality.
- Long file download times and connectivity issues during use.

## Similar extensions and apps

- [Dell AR Learning Assistant](https://chrome-stats.com/d/com.dell.arlearning) — 332 users
- [AR Maintenance](https://chrome-stats.com/d/com.E16AIXRTechnologyPvtLtd.MaintenanceCPUAR) — 13 users
- [AR Assist - Remote](https://chrome-stats.com/d/com.inalp.arassist) — 11 users
- [ARVIS assistance](https://chrome-stats.com/d/com.ARVIS.assistance) — 75 users
- [AR Instructor by Arvizio](https://chrome-stats.com/d/com.arvizio.instructor.master) — 55 users
- [AR Assistant](https://chrome-stats.com/d/de.vodafone.arassistant) — 833 users
- [CareAR Instruct](https://chrome-stats.com/d/io.carear.insightinstruct) — 1,799 users
- [AR Assistant](https://chrome-stats.com/d/com.myavatarar.app) — 33 users
- [Remote Assist App](https://chrome-stats.com/d/com.nomtek.remoteassist) — 64 users
- [Würth AR Assist](https://chrome-stats.com/d/com.wuerth.arassist) — 208 users
- [ARVIS instruction](https://chrome-stats.com/d/com.ARVIS.instruction) — 5 users
- [SICK AR Assistant](https://chrome-stats.com/d/com.sick.smart) — 1,133 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.dell.arassist)