# Delhivery: Courier App

> Doorstep Pickup. Pan-India Courier & Local Delivery App

Canonical page: [https://chrome-stats.com/d/com.delhiveryConsigneeApp](https://chrome-stats.com/d/com.delhiveryConsigneeApp)

## Overview

- **ID:** `com.delhiveryConsigneeApp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Delhivery Limited
- **Category:** BUSINESS
- **Downloads:** 30,113,540
- **Rating:** 3.34 / 5 (432,562 ratings)
- **Last updated:** 2026-09-02
- **First published:** 2026-07-31
- **Publisher country:** IN
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.delhiveryConsigneeApp)
- **Website:** [https://www.delhivery.com/](https://www.delhivery.com/)
- **Privacy policy:** [https://www.delhivery.com/privacy-policy](https://www.delhivery.com/privacy-policy)

## Description

**Delhivery: Courier App** makes local and intercity parcel delivery convenient for individuals, online sellers, SMEs, and enterprises across India. Book doorstep pickups, ship packages up to 50 kg, choose local or pan-India delivery, and track shipments live from pickup to delivery.

The app supports on-demand intracity courier services in select cities, multi-stop business deliveries, bulk shipping, transparent pricing, and Delhivery Protect coverage against loss or damage. Send documents, gifts, clothes, electronics, inventory, and business parcels without visiting a courier office or printing a shipping label.

## Rankings

- #5,139 — Overall

## Review summary

Users report overwhelming dissatisfaction with the Delhivery Direct app. The main issues include chronic delivery delays, unresponsive or automated customer support, app usability problems, unprofessional delivery agents, and unreliable tracking. Many mention packages stuck in transit for days without updates, inability to get human assistance, poor pickup and delivery execution, and misleading status information. Overall, the app and associated services fail to meet user expectations, causing frustration and lost trust.

### Cons

- Extremely poor delivery service with frequent delays and undelivered packages despite proximity.
- Ineffective and unresponsive customer support with reliance on automated responses rather than human assistance.
- App functionality issues including inability to log in on multiple devices, misleading updates, and forced app installation to get updates.
- Delivery agents often ignore calls, show rudeness, and fail to complete pickups or deliveries as scheduled.
- Tracking system and ticketing support are unreliable with tickets closed without resolution and inaccurate package status updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.delhiveryConsigneeApp)