# My Cyta

> With the My Cyta app you have everything you need for your communication!

Canonical page: [https://chrome-stats.com/d/com.cyta.selfcare](https://chrome-stats.com/d/com.cyta.selfcare)

## Overview

- **ID:** `com.cyta.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Cyprus Telecommunications Authority
- **Category:** PRODUCTIVITY
- **Downloads:** 333,647
- **Rating:** 4.00 / 5 (7,421 ratings)
- **Version:** 5.6.5
- **Last updated:** 2026-08-03
- **First published:** 2015-07-31
- **Publisher country:** CY
- **Size:** 12 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cyta.selfcare)
- **Website:** [https://www.cyta.com.cy/mobile-applications](https://www.cyta.com.cy/mobile-applications)
- **Privacy policy:** [https://www.cyta.com.cy/privacy-policy/en](https://www.cyta.com.cy/privacy-policy/en)

## Description

My Cyta brings control of your Cyta services into a single Chrome extension. Track usage, pay bills with one tap, top-up, activate or transfer your eSIM, and manage your Cyta connections. You can also order products and services, purchase and verify new soeasy connections, and adjust roaming limits — all from your browser.

Accessibility is a priority: the extension includes features like larger text and assistive tools, so everyone can use Cyta services with ease. Save your card for faster future payments, and securely manage your My Cyta account from anywhere.

## Rankings

- #123,456 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BIND_EUICC_SERVICE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.MANAGE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.MODIFY_PHONE_STATE`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.PROVISION_EMBEDDED_SUBSCRIPTION`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PRIVILEGED_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `com.cyta.selfcare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

The app is praised for its polished UI, convenience, and usefulness for Cyta services. However, recurring issues include login problems, payment crashes, rewards malfunctions, misleading order status with delayed balance updates, and instability after updates. A dark mode request is also noted. Overall, its design and value are liked, but reliability issues disrupt critical user flows.

### Pros

- Appealing UI and polished look
- Very convenient and easy to use
- Useful for managing Cyta services and data plans
- Very functional with generally good app navigation
- Positive sentiment and praise from users (e.g., 'Awesome application', 'Great', 'Very nice experience')

### Cons

- Login/authentication failures and post-update login issues
- Crashes or instability during payment and other critical flows
- Cyta Rewards features (widget and star rewards) are broken or not working
- Order status can be misleading and balances may not update promptly
- General instability after updates and missing dark mode feature

## Similar extensions and apps

- [myCTC](https://chrome-stats.com/d/com.goctc.ebill) — 292 users
- [Cyberia](https://chrome-stats.com/d/com.apps2you.cyberia) — 52,404 users, 3.57 / 5
- [Cyello Telecom](https://chrome-stats.com/d/com.hubsoft_client_app.cyello) — 151 users
- [TCA Telecom](https://chrome-stats.com/d/com.r3r.tcatelecom) — 890 users
- [Cyanet Telecom](https://chrome-stats.com/d/com.akrontecnologia.sac_cyanet) — 283 users
- [Connect Telecom](https://chrome-stats.com/d/com.appcom.appconnect) — 597 users
- [CTENET TELECOM](https://chrome-stats.com/d/com.r3r.ctenettelecom) — 592 users
- [My Crystal Clear](https://chrome-stats.com/d/synnefo.mycrystalclear.customer) — 4,439 users
- [myt care](https://chrome-stats.com/d/mu.mt.selfcare) — 187,374 users, 2.50 / 5
- [Batelco](https://chrome-stats.com/d/com.mobileappnew.batelco) — 624,027 users, 4.01 / 5
- [Emtel App](https://chrome-stats.com/d/com.emtel.myemtel) — 34,690 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.cyta.selfcare)