# GA DCSS

> Georgia Division of Child Support Services

Canonical page: [https://chrome-stats.com/d/com.cspMobile.DCSSMobileApp](https://chrome-stats.com/d/com.cspMobile.DCSSMobileApp)

## Overview

- **ID:** `com.cspMobile.DCSSMobileApp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Georgia Department of Human Services
- **Category:** BOOKS\_AND\_REFERENCE
- **Downloads:** 379,413
- **Rating:** 2.52 / 5 (4,635 ratings)
- **Version:** 5.5.5
- **Last updated:** 2026-09-03
- **First published:** 2016-08-22
- **Publisher country:** US
- **Size:** 40 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cspMobile.DCSSMobileApp)
- **Website:** [http://dcss.dhs.georgia.gov](http://dcss.dhs.georgia.gov/)
- **Privacy policy:** [https://georgia.gov/privacysecurity](https://georgia.gov/privacysecurity)

## Description

The GA DCSS mobile app simplifies child support case management for both custodial and noncustodial parents in Georgia. It offers secure, self-service features accessible on any mobile device, enabling users to efficiently manage their cases. Key functionalities include making child support and specialty payments, uploading verification documents, and submitting driver’s license deferral forms.

Custodial parents can conveniently add, update, or cancel direct deposits and request case closures directly through the app. The app also provides access to payment history for the past 12 months, scheduled appointment details, and an FAQ section with general information about DCSS programs and services. With real-time notifications and alerts, users stay informed of important case updates, ensuring a streamlined and user-friendly experience for managing child support matters in Georgia.

## Rankings

- #115,177 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.cspMobile.DCSSMobileApp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

Users generally find the GA DCSS app easy to use and convenient for quick access to case information, often faster than calling. However, many reviews report ongoing login/authentication problems, reliability issues after updates, and broken appointment scheduling that pushes users to call. Notifications are inconsistent, with emails sometimes arriving sooner than in-app alerts. Password saving is unreliable. Overall, the app has strong usability benefits but needs major fixes to core functionality and stability.

### Pros

- Easy to use and quick to set up.
- Fast and convenient access to case information (faster than calling).
- Helps users stay informed about their case and account.
- Positive overall user experience and helpful for accessing the account.

### Cons

- Frequent login/register problems and sign-in glitches.
- App reliability issues and not working after updates (e.g., 'Terrible since 2023').
- Appointment scheduling in-app often broken or requires calling a number.
- Notifications are inconsistent; in-app alerts may be slow or absent while emails arrive separately.
- Password saving/credential management is unreliable.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cspMobile.DCSSMobileApp)