# Smart Customs

> Smart Customs Services by State Customs Committee of the Republic of Azerbaijan

Canonical page: [https://chrome-stats.com/d/com.crocusoft.smartcustoms](https://chrome-stats.com/d/com.crocusoft.smartcustoms)

## Overview

- **ID:** `com.crocusoft.smartcustoms`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** State Customs Committee Azerbaijan Republic
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 2,666,566
- **Rating:** 4.73 / 5 (310,806 ratings)
- **Version:** 3.1.7
- **Last updated:** 2026-09-09
- **First published:** 2019-11-28
- **Publisher country:** AZ
- **Size:** 24 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.crocusoft.smartcustoms)
- **Website:** [https://customs.gov.az](https://customs.gov.az/)
- **Privacy policy:** [https://customs.gov.az/privacy.html](https://customs.gov.az/privacy.html)

## Description

Smart Customs is a mobile application developed by the State Customs Committee of the Republic of Azerbaijan. It facilitates easy access to various e-Customs services both for Azerbaijani citizens and foreign nationals. Users can queue online for border crossings, calculate vehicle customs duties, submit appeals to the Committee, receive the latest customs news, and contact the State Customs Committee's Call Center directly from their mobile devices.

The app is designed to streamline customs-related procedures and improve user experience. The Customs Service of Azerbaijan continues to enhance the app by planning additional services and data tools. Feedback and suggestions can be submitted via smartcustoms@customs.gov.az, ensuring the app evolves with user needs and requirements.

## Rankings

- #37,563 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.crocusoft.smartcustoms.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users find the app easy to use and good for declarations, but face recurring login/loading issues and problems with declarations/tracking. Some users have a mixed but generally positive view when it works; reliability and feature gaps are common complaints.

### Pros

- Easy to use / user-friendly interface
- Fast and straightforward for declaring imported goods
- Overall positive reception from some users (good tool / very good)

### Cons

- Frequent login and loading problems (infinite loading, browser redirects to login, app sometimes won't start)
- Unable to declare or track shipments reliably (declaration codes not accepted; cargo data missing)
- Occasional usability gaps (some features not accessible like online chat or media)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.crocusoft.smartcustoms)