# Sound Blaster Connect

> Control your Creative product wirelessly

Canonical page: [https://chrome-stats.com/d/com.creative.apps.sbconnect](https://chrome-stats.com/d/com.creative.apps.sbconnect)

## Overview

- **ID:** `com.creative.apps.sbconnect`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Creative Labs Pte Ltd
- **Category:** LIFESTYLE
- **Downloads:** 92,198
- **Rating:** 2.62 / 5 (855 ratings)
- **Version:** 1.04.02
- **Last updated:** 2019-01-15
- **First published:** 2016-08-22
- **Publisher country:** SG
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.creative.apps.sbconnect)
- **Website:** [http://www.creative.com](http://www.creative.com/)
- **Privacy policy:** [https://creative.com/privacy](https://creative.com/privacy)

## Description

Sound Blaster Connect is a versatile Chrome extension that enables you to wirelessly control your Creative audio products directly from your mobile device. Easily access your favorite music from various sources, including microSD cards, and seamlessly switch audio inputs without hassle. Depending on the specific device connected—such as Creative Outlier ONE Plus, Sound BlasterX Katana, and others—you can personalize audio settings to suit your preferences and even record sound onto your microSD card. 

Compatible with Android 6.0 and above, and devices supporting Bluetooth with screen resolution of 480x320 or higher, this app enhances your listening experience by offering convenient and intuitive control. Note that some features are device-specific, and certain older Creative products are not supported. Keep your firmware updated to unlock full capabilities on select models.

## Rankings

- #229,833 — Overall

## Review summary

Users frequently struggle to connect their Creative devices through the Sound Blaster Connect app due to the "device is in use" error. The main fix involves updating device firmware using a Windows PC, which is inconvenient and poorly communicated within the app. After firmware updates, the app functions better and allows device control and EQ adjustment. However, users report limited features like alarm and volume control and buggy Android compatibility. Overall, the app's potential is hindered by poor connectivity and a lack of user-friendly firmware update processes.

### Pros

- The app works well after updating the device firmware via a PC connection.
- The app allows control of Creative hardware devices like iRoar Go and MUVO 2 after necessary firmware updates.
- Customer support has responded with firmware updates that fix connectivity issues.
- The app enables features like EQ and device control when functioning correctly.

### Cons

- Frequent and persistent "device is in use" or "device disconnected" errors preventing connection through the app.
- Firmware updates are only possible via Windows PC, making it inconvenient for users on other platforms.
- Lack of clear in-app messaging or instructions about the requirement to update device firmware before using the app.
- Limited app functionality such as inability to control volume, alarms, or advanced device settings.
- The app often does not sync well with Android devices, especially recent versions, leading to poor user experience.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.creative.apps.sbconnect)