# Cox

> Provides a dashboard view into your important account and service information

Canonical page: [https://chrome-stats.com/d/com.cox.android.mobileconnect](https://chrome-stats.com/d/com.cox.android.mobileconnect)

## Overview

- **ID:** `com.cox.android.mobileconnect`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Cox Communications, Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 3,507,942
- **Rating:** 4.49 / 5 (164,516 ratings)
- **Version:** 3.69.0.3827
- **Last updated:** 2026-08-14
- **First published:** 2011-02-15
- **Publisher country:** US
- **Size:** 26 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cox.android.mobileconnect)
- **Website:** [https://www.cox.com/residential/support/home.html?sc\_id=cr\_mobile\_app\_z\_coxapp\_z](https://www.cox.com/residential/support/home.html?sc_id=cr_mobile_app_z_coxapp_z)
- **Privacy policy:** [https://www.cox.com/aboutus/policies/annual-privacy-notice.html](https://www.cox.com/aboutus/policies/annual-privacy-notice.html)

## Description

The Cox app offers a comprehensive dashboard to manage your Cox account and services conveniently from anywhere. Users can view detailed service information, manage bills with options for one-time or recurring payments, and monitor data usage. The app provides timely outage alerts and a rich library of troubleshooting and how-to articles for enhanced user support.

Additionally, users can directly message Oliver℠, Cox's virtual assistant, or connect with a live agent 24/7 for real-time assistance. The app also supports profile updates, password changes, and quick access to product-specific management tools for Panoramic Wifi, Contour TV, Homelife, and Voice services. Continual updates ensure more features to simplify account management are always on the way.

## Rankings

- #31,121 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_CREDENTIALS`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.cox.android.mobileconnect.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

Users find the Cox Android app easy and usable but report repeated login issues, outages, and delayed data tracking. Support via live agents is responsive, though the chatbot is lacking. Overall sentiment is mixed: strong UX when services are up, but reliability and real-time data problems hamper the experience.

### Pros

- Easy to use and intuitive interface
- Generally easy to log in and access the account
- App works as users expect for core tasks
- Live agent support is responsive when needed

### Cons

- Login initialization is extremely difficult and staying signed in can be a problem
- Frequent outages and service interruptions affect the app
- Data usage tracking is not real-time and lags behind the website
- Chatbot support is not as helpful as speaking to a live agent

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cox.android.mobileconnect)