# Zinc - Enterprise Messaging

> Zinc es la aplicación de comunicación segura para los colegas.

Canonical page: [https://chrome-stats.com/d/com.cotap.android?hl=es](https://chrome-stats.com/d/com.cotap.android?hl=es)

## Overview

- **ID:** `com.cotap.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ServiceMax Zinc
- **Category:** BUSINESS
- **Downloads:** 66,433
- **Rating:** 3.30 / 5 (437 ratings)
- **Version:** 14.2.0
- **Last updated:** 2026-08-20
- **First published:** 2014-02-21
- **Publisher country:** US
- **Size:** 82 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cotap.android)
- **Website:** [https://www.ptc.com/en/products/servicemax](https://www.ptc.com/en/products/servicemax)
- **Privacy policy:** [https://www.ptc.com/en/documents/policies/privacy](https://www.ptc.com/en/documents/policies/privacy)

## Description

Zinc es la aplicación de comunicación segura para mensajería, llamadas y videollamadas entre compañeros de trabajo. <br><br>¿Qué hace que Zinc sea genial para trabajar?<br>• Envía mensajes de forma segura a compañeros de trabajo y grupos<br>• Realiza llamadas a compañeros de trabajo sin intercambiar los números de teléfono<br>• Realiza videollamadas cifradas de un extremo a otro con red Wi-Fi y móvil <br>• Se conecta con Box, Dropbox, Google Drive y otras plataformas para enviar archivos<br>• Envía localizaciones, fotos, vídeos y mensajes de voz <br>• Cumple con las normativas HIPAA, SOC 2 y US-EU Safe Harbor<br><br>Los clientes dicen que “Zinc nos ha dado una ventaja competitiva porque nuestro equipo está completamente compenetrado” y “no solo nos soluciona los problemas, sino que cambia la forma en la que nos comunicamos”.<br><br>La mensajería ilimitada es gratis. Comienza a comunicarte de forma más rápida con tu equipo a través de Zinc.

## Rankings

- #265,310 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.cotap.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Multiple users report that recent updates to ServiceMax Zinc have caused frequent crashes, lag, and usability issues. Logging in problems are common, especially with Salesforce integration. Notifications have become annoying, and some features like deleting messages are missing. Despite these issues, the app enables communication in restricted regions and integrates with Salesforce, which are its key strengths.

### Pros

- Allows communication in regions where other apps (like WhatsApp calling) are banned.
- Integration with Salesforce for business communication.
- Supports sending photos in conversations.

### Cons

- Frequent app crashes, especially after recent updates.
- App becomes slow, laggy, and difficult to operate after updates.
- Problems logging in, particularly with Salesforce and email acceptance issues.
- Notification handling has worsened, with notifications sent per message rather than per thread.
- Limited functionality for managing messages, e.g., cannot delete messages, only archive them.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cotap.android?hl=es)