# Costa Cruises

> Costa App, your cruise companion

Canonical page: [https://chrome-stats.com/d/com.costa.mycosta](https://chrome-stats.com/d/com.costa.mycosta)

## Overview

- **ID:** `com.costa.mycosta`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Costa Crociere S.p.A.
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 2,889,017
- **Rating:** 3.64 / 5 (6,761 ratings)
- **Version:** 5.4.0
- **Last updated:** 2026-07-24
- **First published:** 2018-01-30
- **Publisher country:** IT
- **Size:** 81 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.costa.mycosta)
- **Website:** [https://www.costacruises.com/welcome.html](https://www.costacruises.com/welcome.html)
- **Privacy policy:** [https://www.costacruises.co.uk/B2C/GB/Pages/privacy.aspx](https://www.costacruises.co.uk/B2C/GB/Pages/privacy.aspx)

## Description

Costa App is your all-in-one cruise companion, designed to make planning and enjoying your voyage simple both on land and onboard. Log in with your booking number or C|Club membership to manage your profile, view and buy cruises, check itineraries, explore excursions, and locate ship venues like restaurants, bars and your cabin.

Once on board, connect to the ship network to access exclusive promotions, book themed dinners, excursions and internet packages, view daily activities in Oggi a Bordo, add events to MyAgenda, chat with travel companions, complete the digital emergency drill, and monitor expenses in real time. The app is available on all Costa ships and includes accessibility information and support contact details for any issues.

## Rankings

- #35,432 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.costa.mycosta.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `com.vivo.notification.permission.BADGE_ICON`

## Review summary

User reviews indicate the Costa Cruises Android app is plagued by reliability and performance problems. The most repeated issues are slow responses, long splash screens, and numerous bugs that block core functions. Login/re-authentication often fails, forcing relogs. Messaging is frequently unreliable, with messages disappearing or not displaying in chat. Many users complain about the onboard Internet integration—extra charges for connectivity, confusing prompts, and limited access—creating frustration especially on a cruise. A minority report usable pre-cruise navigation and some crew-specific benefits, but overall the app needs substantial fixes.

### Pros

- Pre-cruise navigation is easy and intuitive.
- Built-in passenger chat can work when it functions.
- Crew-specific usage is praised by some (excellent app for crew).
- Some reviewers view it as a good prototype with potential.

### Cons

- Major reliability and performance problems (slow responses, long splash screens, and frequent bugs) that block core functions.
- Frequent login issues and re-authentication prompts (sign-in data forgotten, relogins).
- Messaging issues: messages disappearing or not displaying in chat, chat not reliably working.
- Onboard Wi-Fi/internet integration confusion: expensive connectivity, prompts to pay, unclear access during the cruise.
- Partial functionality problems: PDFs/links not opening, restaurant menus not viewable, and other features not working after updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.costa.mycosta)