# Cortland Connect

> Service is at your fingertips

Canonical page: [https://chrome-stats.com/d/com.cortland.resident](https://chrome-stats.com/d/com.cortland.resident)

## Overview

- **ID:** `com.cortland.resident`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Cortland
- **Category:** LIFESTYLE
- **Downloads:** 32,209
- **Rating:** 4.70 / 5 (775 ratings)
- **Version:** 1.3.6
- **Last updated:** 2026-03-26
- **First published:** 2023-12-07
- **Publisher country:** US
- **Size:** 110 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cortland.resident)
- **Website:** [https://cortland.com](https://cortland.com/)
- **Privacy policy:** [https://cortland.com/privacy-policy/](https://cortland.com/privacy-policy/)

## Description

## Cortland Connect - Your Resident App

Cortland Connect is a comprehensive resident app designed to simplify managing your home. Whether you're moving in or already living in a Cortland community, the app puts essential services at your fingertips. Set up utilities, register pets, and enter emergency contacts with the convenient Onboarding Checklist.

Residents can effortlessly make rent payments anywhere, set up auto-pay to avoid late fees, submit maintenance requests, and initiate lease renewals — all from their mobile device. The built-in messaging feature enables easy communication about leases, payments, and other concerns, ensuring you stay connected and in control.

## Rankings

- #358,348 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_MEDIA_VISUAL_USER_SELECTED`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.cortland.resident.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Users praise the user-friendly interface and helpful leasing staff but report significant issues such as frequent app crashes, payment limitations, poor UI design with scrolling problems, and dysfunctional password recovery. The forced shift from a web portal to this app has been poorly received, with many missing previous features and experiencing inconvenience. Despite the apartment complex itself being well-regarded, the app's technical and usability problems detract from the overall experience.

### Pros

- App is user-friendly and easy to navigate compared to previous versions or other portals.
- Leasing office staff and customer support like Melissa, Eirka, and Nathan are very helpful and responsive, enhancing overall experience.
- The apartment complex itself is well-liked and recommended by residents.

### Cons

- The app frequently fails to load or crashes, especially at the terms of service or login stages.
- Payment functions are problematic: inability to split payments, pay early, or use third-party services like Flex; sometimes buttons are unclickable due to UI issues.
- No scroll functionality in key screens, causing important buttons or options to be inaccessible on some devices.
- Forgot password feature is unreliable and often does not send reset emails, leaving users locked out.
- Transition from previous website or portal to the app was forced and poorly handled, causing frustration and loss of features like community chat and fingerprint login.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cortland.resident)