# 1800 Contacts - Lens Store

> World's largest contact lens store

Canonical page: [https://chrome-stats.com/d/com.contacts1800.ecomapp](https://chrome-stats.com/d/com.contacts1800.ecomapp)

## Overview

- **ID:** `com.contacts1800.ecomapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** 1-800 CONTACTS
- **Category:** MEDICAL
- **Downloads:** 1,823,698
- **Rating:** 4.55 / 5 (31,896 ratings)
- **Version:** 11.4.6
- **Last updated:** 2026-09-09
- **First published:** 2013-03-15
- **Publisher country:** US
- **Size:** 70 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.contacts1800.ecomapp)
- **Website:** [http://www.1800contacts.com](http://www.1800contacts.com/)
- **Privacy policy:** [https://1800contacts.com/privacy/privacy-policy](https://1800contacts.com/privacy/privacy-policy)

## Description

**1800 Contacts - Lens Store**

The 1800 Contacts app offers the world's largest inventory of contact lenses, allowing you to order quickly and conveniently without visiting a doctor’s office. With millions of lenses in stock, you get the same prescription lenses at better prices, all with a simple ordering process — just scan or enter your prescription. Returning customers can reorder in just a few taps.

The app features ExpressExam™, an online vision test that lets you renew your prescription from home, guided by board-certified eye doctors. Try different lenses with free returns and exchanges, plus manage your subscription easily. 1800 Contacts partners with major vision insurers to apply benefits automatically, ensuring you never miss savings. Plus, enjoy their 100% satisfaction promise—free shipping & returns, free replacements, price matching, and friendly 24/7 customer support. Privacy is respected throughout, with app permissions requested transparently and optional.

## Rankings

- #47,610 — Overall
- #6 — Medical (Free)
- #14 — contact

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android:permission.BIND_JOB_SERVICE`
- `com.contacts1800.ecomapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.contacts1800.ecomapp.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA`
- `com.samsung.android.mapsagent.permission.READ_APP_INFO`

## Review summary

Users praise 1800 Contacts for being easy to use, with fast ordering, quick shipping, and good prices, plus convenient in-app eye exams and insurance/Rx validation. However, recurring issues include app crashes or freezes during insurance data entry and the exam flow, and the Express Exam sometimes spins without opening. Some device-specific instability (notably on certain Pixel devices) and mid-exam crashes are mentioned. Overall, the core experience is positive, but stability improvements are needed to ensure reliability across devices and flows.

### Pros

- Very easy to use and user-friendly interface
- Fast ordering with quick processing and next-day shipping
- In-app eye exam and Rx/insurance validation offered, with quick processing
- Great prices and savings
- Easy sign-up with a free account and straightforward checkout

### Cons

- App crashes or freezes during key tasks, including entering insurance information and navigating the exam flow
- Express Exam can spin and fail to open or load repeatedly
- Possible device-specific instability (e.g., issues on Google Pixel 8) with some screen reloads
- Crashes during mid-exam or data entry can disrupt the ordering process

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.contacts1800.ecomapp)