# Comunica Certo

> Serve customers in real time with WhatsApp, filters, and transfer capabilities.

Canonical page: [https://chrome-stats.com/d/com.comunicacertoapp](https://chrome-stats.com/d/com.comunicacertoapp)

## Overview

- **ID:** `com.comunicacertoapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Comunica Certo
- **Category:** COMMUNICATION
- **Downloads:** 41
- **Version:** 1.2.0
- **Last updated:** 2026-08-31
- **First published:** 2026-02-23
- **Publisher country:** BR
- **Size:** 47 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.comunicacertoapp)
- **Website:** [https://comunicacerto.com.br](https://comunicacerto.com.br/)
- **Privacy policy:** [https://comunicacerto.com.br/#/politica-privacidade](https://comunicacerto.com.br/#/politica-privacidade)

## Description

Comunica Certo is a customer service app for teams that need to centralize conversations and respond to customers quickly.<br><br>With it, your operation can track customer service interactions in real time, organize priorities, and maintain team workflow without losing context.<br><br>Key features:<br><br>- Contact list with advanced search and filters<br><br>- Filters by queues, portfolios, labels, status, unread, and unassigned messages<br><br>- Chat with text, audio, image, video, document, location, and contact sharing<br><br>- Quick replies with automated commands<br><br>- Transfer of customer service interactions between agents and queues<br><br>- Actions to initiate and resolve customer service interactions<br><br>- Contact history and label/portfolio editing<br><br>- Notifications for new messages and updates<br><br>The app was developed for professional use, with access via company credentials.<br><br>Comunica Certo: more organization, speed, and quality in customer service.

## Rankings

- #2,339,700 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.android.vending.CHECK_LICENSE`
- `com.comunicacertoapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.comunicacertoapp)