# Comm100 Live Chat

> Support your website visitors while on the go and never miss any opportunities!

Canonical page: [https://chrome-stats.com/d/com.comm100.livechat](https://chrome-stats.com/d/com.comm100.livechat)

## Overview

- **ID:** `com.comm100.livechat`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Comm100
- **Category:** BUSINESS
- **Downloads:** 37,854
- **Rating:** 4.50 / 5 (194 ratings)
- **Version:** 1.3.5
- **Last updated:** 2025-09-12
- **First published:** 2011-11-18
- **Publisher country:** CA
- **Size:** 16 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.comm100.livechat)
- **Website:** [https://www.comm100.com/livechat/](https://www.comm100.com/livechat/)
- **Privacy policy:** [https://www.comm100.com/privacy/](https://www.comm100.com/privacy/)

## Description

Comm100 Live Chat is a powerful Chrome extension designed to keep you connected with your website visitors and customers anytime, anywhere. This omnichannel customer engagement tool enables businesses, educational institutions, and government organizations to deliver exceptional digital support through features like smooth mobile-friendly chat interfaces, multiple concurrent chats, and proactive chat invitations.

With real-time visitor monitoring and tracking, you can access detailed visitor data such as location, referral pages, search keywords, and navigation paths. The extension also supports AI-powered bots and automation, ensuring customers receive instant responses around the clock. Push notifications keep you informed about new visitors, chat requests, and messages, even when working in the background. Secure, reliable, and tailored for seamless mobile experiences, Comm100 Live Chat empowers you to never miss an opportunity to support your users.

## Rankings

- #337,519 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.SYSTEM_OVERLAY_WINDOW`
- `android.permission.USE_CREDENTIALS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

Users find Comm100 Live Chat user-friendly with fast server speed and appreciate its quick response features that enable effective mobile customer service. However, many report critical issues like missing notifications, app crashes post-update, and frequent need to refresh, which disrupt chat handling. The mobile app lacks some desktop features, and it sometimes goes into sleep mode quickly, hampering continuous use. Changes in freemium account offerings have also caused dissatisfaction.

### Pros

- Provides quick response and excellent customer service capabilities
- User friendly interface
- Allows mobile customer service management
- Fast server speed
- Offers a freemium version (though availability changed)

### Cons

- Notifications do not work properly, leading to missed chats and business opportunities
- App crashes or fails to open after updates
- Requires frequent refreshing to display correct information
- Missing features compared to desktop version
- App goes into sleep mode after a few minutes

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.comm100.livechat)