# Agent Assist

> Agent Assist from Colonial Life brings your leads to the palm of your hand!

Canonical page: [https://chrome-stats.com/d/com.coloniallife.AgentAssist](https://chrome-stats.com/d/com.coloniallife.AgentAssist)

## Overview

- **ID:** `com.coloniallife.AgentAssist`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Colonial Life & Accident Insurance Company
- **Category:** BUSINESS
- **Downloads:** 12,966
- **Rating:** 3.60 / 5 (56 ratings)
- **Version:** 4.1.9
- **Last updated:** 2026-08-25
- **First published:** 2019-01-02
- **Publisher country:** US
- **Size:** 68 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.coloniallife.AgentAssist)
- **Website:** [http://www.coloniallife.com](http://www.coloniallife.com/)
- **Privacy policy:** [https://www.coloniallife.com/privacy](https://www.coloniallife.com/privacy)

## Description

"Agent Assist" is a mobile application from Colonial Life that empowers users to manage their prospect accounts anytime and anywhere. With features like easy prospect lookup, one-tap calling, voice memo integration for notes, and dynamic activity tracking, this app brings sales management to your fingertips. Users can visualize their leads on a map, keep track of meetings, and review weekly activities with interactive graphs, all designed to enhance productivity and control over sales results.

## Rankings

- #509,954 — Overall
- #24 — agent

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.AUDIO_CAPTURE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MICROPHONE`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.coloniallife.AgentAssist.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users appreciate the app's user-friendly CRM, continuous updates, and features like calendar merging that boost efficiency. However, multiple reviews report significant issues such as app freezes, duplicate and outdated leads, unreliable lead saving, and frustrating login problems. Lead data accuracy and app stability are common concerns that affect user experience despite ongoing improvements.

### Pros

- User-friendly CRM platform once solid leads are identified
- Regular updates and rapid improvements
- Merging calendars and daily activity features appreciated
- Helpful for following up and increasing efficiency in the field
- Comprehensive CRM with fairly accurate lead data

### Cons

- Frequent app freezes, slow performance, and buggy behavior
- Many duplicate leads and outdated or inaccurate business information
- Issues with leads not saving properly after adding them
- Login problems, including frequent password resets and errors
- Some lack of thorough lead verification causing time spent on bad leads

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.coloniallife.AgentAssist)