# Nucleus Smart

> Take control of your hearing

Canonical page: [https://chrome-stats.com/d/com.cochlear.clientremote](https://chrome-stats.com/d/com.cochlear.clientremote)

## Overview

- **ID:** `com.cochlear.clientremote`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Cochlear Limited
- **Category:** MEDICAL
- **Downloads:** 292,371
- **Rating:** 3.40 / 5 (2,537 ratings)
- **Version:** 7.0.260101.1
- **Last updated:** 2026-08-11
- **First published:** 2018-07-29
- **Publisher country:** AU
- **Size:** 172 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cochlear.clientremote)
- **Website:** [http://www.nucleussmartapp.com/Android](http://www.nucleussmartapp.com/Android)
- **Privacy policy:** [https://www.cochlear.com/privacy](https://www.cochlear.com/privacy)

## Description

The Nucleus Smart App empowers users to take control of their hearing by connecting directly to the Cochlear Nucleus 7 Sound Processor via compatible mobile devices. This app offers personalized hearing experiences by allowing users to change programs, adjust volume, treble, bass, and sensitivity settings as permitted by healthcare professionals.

Beyond basic controls, users can activate Cochlear True Wireless™ streaming for enhanced listening, locate misplaced Nucleus 7 processors, view device status and battery levels, and monitor time spent in speech as well as occurrences of coil offs. The app supports Android devices running version 8 or later with Bluetooth 4.0+, and streaming features rely on ASHA technology support by device manufacturers.

Users can access full functionality through a Cochlear Account or try Demo Mode. Location tracking is optimized to conserve battery life, activating only when devices are lost or turned off. This app makes managing hearing devices convenient and efficient, enhancing everyday auditory experiences.

## Rankings

- #132,018 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.QUICKBOOT_POWERON`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.cochlear.clientremote.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

Users largely praise Nucleus Smart as essential and helpful for Android control of Cochlear devices, especially on certain device combos. However, persistent Bluetooth connectivity and post-update breakages undermine reliability. Android-compatibility issues appear across devices, with several models experiencing problems. Some users also report login problems and request UX improvements like dark mode and faster mic controls. Overall, Android reliability is inconsistent, with usable periods when a connection exists.

### Pros

- Essential and absolutely needed to use Cochlear/Nucleus hearing devices on Android.
- When connected, it works well on certain device combos (e.g., Cochlear Nucleus CI with Pixel/N7).
- Described as very helpful and generally useful for managing hearing devices.
- Initial pairing can be necessary, but once set up on supported devices it tends to work.

### Cons

- Frequent Bluetooth connectivity and pairing problems, including false 'Bluetooth is turned off' messages and needing to force stop/restart to recover.
- Post-update breakages and device recognition failures, with hearing aids not being recognized or disconnecting after updates.
- Android device compatibility issues across multiple devices (e.g., Pixel 7/8, Pixel 4 XL, Motorola) leading to inconsistent behavior.
- Login/authentication problems: getting locked out and password reset emails expiring.
- Missing UX/accessibility features and quick controls (dark mode, inner Bluetooth toggle, quick microphone control) requested by users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cochlear.clientremote)