# Consumers Energy

> Puts you in control: Pay Bills, Report an Outage, Customize Alerts and More

Canonical page: [https://chrome-stats.com/d/com.cmsenergy.mobile.utility](https://chrome-stats.com/d/com.cmsenergy.mobile.utility)

## Overview

- **ID:** `com.cmsenergy.mobile.utility`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Consumers Energy
- **Category:** PRODUCTIVITY
- **Downloads:** 457,140
- **Rating:** 4.05 / 5 (10,121 ratings)
- **Version:** 1.34.1(157)
- **Last updated:** 2026-07-28
- **First published:** 2021-12-08
- **Publisher country:** US
- **Size:** 110 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cmsenergy.mobile.utility)
- **Website:** [https://consumersenergy.com](https://consumersenergy.com/)
- **Privacy policy:** [https://www.consumersenergy.com/privacy](https://www.consumersenergy.com/privacy)

## Description

Consumers Energy empowers you to take control of your energy services with a feature-rich, user-friendly app. Easily pay your bills using various payment methods, including PayPal, Venmo, Apple Pay, Google Pay, and traditional banking options. Manage all your energy accounts in one place and schedule payments to fit your financial planning.

Stay informed with real-time alerts about bills, payments, and service interruptions. Use the interactive outage map to monitor service conditions in your area. Customize your app experience to suit your preferences and enjoy seamless energy management anytime, anywhere.

## Rankings

- #105,177 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ASSISTED_GPS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_GPS`
- `android.permission.ACCESS_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.cmsenergy.mobile.utility.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users generally find the app easy to use and helpful for paying bills and viewing electronic statements. However, a core set of recurring problems undermines the experience: repeated login problems and verification freezes, forced logouts after app updates, and occasional freezes or blank screens during login. Some users report payment status not updating after paying. Overall sentiment is split: strong ease of use and usefulness against frequent reliability and update frustrations.

### Pros

- Easy to use / user-friendly
- Handy for paying bills
- Access to e-statements and account activity
- App works well / generally reliable
- Very informative / informative features

### Cons

- Frequent login problems and verification freezes
- Forced logouts after app updates
- App freezes or shows a blank screen during login/verification
- Payment status not updating after payment

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cmsenergy.mobile.utility)