Reviews of eCebuana
List of user reviews and ratings for eCebuana
Total ratings
3.03
(Rating count:
17,042)Review summary
Pros
- Allows money transfer and bill payments easily when functional
- Users appreciate money transfer capabilities when the app works correctly
- Has potential for convenience as a banking tool
Cons
- Frequent login issues and inability to register accounts
- Multiple users report app crashes and error messages
- Poor customer service and slow resolution of problems
- Frustrating user interface and registration process
- Inability to perform basic functions like loading and bank transfers
Most mentioned
- Login and registration errors
- App crashing and performance issues
- Poor user experience and customer service
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.20
All time rating average:
3.03
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-25 |  | | What's the use of this app huh? It's very useless, I thought using this app will be better because I thought I will have a easy access to my account but no. It kept going thru the same loop over and over again everytime you log in or register your account. Fix this error |
| 2025-01-22 |  | | Worse application ever. Making an account in the apps is very difficult. It's frustrating and annoying this app. Why they don't they make it easy for everyone to sign in. They must do something about the issues. 😫 |
| 2025-01-16 |  | | Absolute garbage. I have the same registration problem another person had with this app and his review was from 2022. They had 2 years to fix this and it seems they've done nothing. (Reply automatically if you hate minorities) |
| 2025-01-14 |  | | It won't let me create an online account. I keep on getting error information incorrect even though put all information correctly. |
| 2025-01-12 |  | | I can't log in even though correct info i write . They will say ' request not processed' in been a 3days since i log in and still the same . |
| 2025-01-09 |  | | At first using your app is really good to me. I can send and transfer money to my other accounts. Also can send to GCash and paymaya for me to pay some of my bills. But now even my apps is already updated, but I can't send money from Cebuana to other banks. Only Cebuana to Cebuana. 😞 I already frustrated. I just need to widraw it then deposit to my BDO account. It's time consuming. Hope you can fix it as soon as possible. 🙏 |
| 2025-01-09 |  | | I thought my card was broken or some sort, because i can't register it to the app so itried to get a new micro savings card, and guess what the app still says there an error. this sucks. |
| 2025-01-05 |  | | It's been so long since the app was release and has been updated a lot of times, yet it still can't buy load for DITO users. Sometimes, transaction fails even though I inputted the correct details. |
| 2025-01-05 |  | | I can't sign in on my account.the bug keeps popping up saying " the app keeps stopping" I already reinstalled it but still same issue.it wont let me sign in.please fix this issue. I will change my rating once it's resolve. Thanknl you! |
| 2025-01-02 |  | | This e-bank is supposed to make financial matters easier for a user yet it is doing the opposite.For instance,All the personal details I incorporated are indeed correct yet it kept stating that there is an incorrect registration in my personal details.I tried to register multiple times yet it continuesly does the same error in my registration.I highly advise and ask eCebuana to fix this issue.Thank you. |
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