# Awan Gas

> Awan Gas is a unique service offered to delivering household, cooking gas.

Canonical page: [https://chrome-stats.com/d/com.cloud.awancustomer](https://chrome-stats.com/d/com.cloud.awancustomer)

## Overview

- **ID:** `com.cloud.awancustomer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Awan Company
- **Category:** BUSINESS
- **Downloads:** 46,846
- **Rating:** 3.25 / 5 (655 ratings)
- **Version:** 5.7
- **Last updated:** 2025-09-03
- **First published:** 2019-04-16
- **Publisher country:** OM
- **Size:** 34 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cloud.awancustomer)
- **Website:** [http://awancompany.com](http://awancompany.com/)
- **Privacy policy:** [https://app.awangas.com/privacy-policy/](https://app.awangas.com/privacy-policy/)

## Description

## Awan Gas - Convenient Domestic Cooking Gas Delivery

Awan Gas is a unique on-demand service specializing in delivering household cooking gas quickly and efficiently. Through the user-friendly Awan Gas app, consumers can effortlessly place orders for new cylinders or refills. The app features live tracking, allowing customers to monitor their orders in real time for maximum convenience.

Payment options include cash payments, with debit and Thawani Pay methods coming soon to accommodate diverse user preferences. Additionally, the app offers a convenient facility to sell back unwanted cylinders, providing a comprehensive service for household gas needs in Oman.

For support, customers can reach out via email at support@awancompany.com or by calling +968 24112424. More information is available on the official website [awancompany.com](https://awancompany.com).

## Rankings

- #308,962 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `com.cloud.awancustomer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

User reviews of the Awan Gas app reveal mixed experiences. Pros include some professional and quick deliveries, an easy-to-use app with convenience in ordering gas, and recent improvements addressing user complaints. However, multiple users report late or failed deliveries, driver rudeness, app malfunctions during sign-up and ordering, unresponsive customer support, and lacking essential features like delivery tracking. The delivery process itself is criticized for being unprofessional at times. Overall, while some find the app helpful, many users face significant service and technical issues.

### Pros

- Some users found the service professional, quick, and convenient.
- The app was praised as user-friendly and made booking gas easier compared to calling vendors.
- Recent improvements include app renewal addressing customer complaints leading to smoother experience.
- Payment options like online and cash on delivery increase flexibility.
- Helpful staff who assist with using the gas cooker, indicating occasional good customer interaction.

### Cons

- Frequent late or failed deliveries and poor communication from drivers.
- App functionality issues including freezing, prolonged loading, and problems with sign-up and order placement.
- Lack of proper customer support, unresponsive call centers, and poor complaint handling.
- Inadequate delivery practices such as not changing gaskets, no trolleys, and damaging property during delivery.
- Incomplete or missing features like order tracking and saving address or payment details causing inconvenience.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cloud.awancustomer)