# ByNext Laundry & Dry Cleaning

> Pickup, Clean & Deliver

Canonical page: [https://chrome-stats.com/d/com.cleanly.cleanly](https://chrome-stats.com/d/com.cleanly.cleanly)

## Overview

- **ID:** `com.cleanly.cleanly`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ByNext
- **Category:** LIFESTYLE
- **Downloads:** 25,099
- **Rating:** 2.87 / 5 (111 ratings)
- **Version:** 3.1.14
- **Last updated:** 2026-08-21
- **First published:** 2017-12-05
- **Publisher country:** US
- **Size:** 86 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cleanly.cleanly)
- **Website:** [https://bynext.co](https://bynext.co/)
- **Privacy policy:** [https://bynext.co/privacy/](https://bynext.co/privacy/)

## Description

ByNext is your all-in-one lifestyle cleaning app — laundry, dry cleaning, home cleaning, alterations, and sneaker care. Trusted across NYC, Brooklyn, Queens, Washington DC, and Los Angeles, ByNext delivers premium, on-demand services with speed, clarity, and care.

What’s New and How It Works: Sleek new design, Sneaker Cleaning, Real-Time Price Estimator, Item-Level Selection, and Detailed Home Cleaning Booking. Real-time Tracking and 24/7 Support. Same-day pickup & delivery—book on your terms.

## Rankings

- #398,237 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PRIVILEGED_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.cleanly.cleanly.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.cleanly.cleanly.permission.C2D_MESSAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users generally find the app easy to use with friendly concierges and timely service delivering clean, fresh laundry. However, several recurring complaints include lost or damaged items, poor communication about service delays and hours, unreliable customer support, and disregard for special washing preferences. Additional fees and tipping restrictions also affect user satisfaction. While many appreciate the convenience and consistent pickup/delivery, quality control and communication issues are significant downsides.

### Pros

- Easy to use app interface as noted by multiple users appreciating the app's convenience.
- Concierges are friendly, professional, and provide good customer service.
- Timely pickup and delivery service with real-time notifications appreciated by users.
- Clothes are generally well-handled: clean, fresh-smelling, and nicely folded.
- Competitive pricing and useful promotions like prepaid credits and reserved services.

### Cons

- Frequent issues with lost or mixed-up clothing items, including lost socks and damaged delicates.
- Poor communication about delays, changes in service hours, and lack of upfront information about service availability.
- Inadequate handling of special washing instructions leading to damaged clothes.
- Customer support often unresponsive, unhelpful chat features, and difficulty reaching real people.
- Additional charges and unclear policies around tipping and refunds are frustrating to users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cleanly.cleanly)