# Claro Smart Home

> Download Claro Smart Home and self-manage the services of your home

Canonical page: [https://chrome-stats.com/d/com.claro.smarthome](https://chrome-stats.com/d/com.claro.smarthome)

## Overview

- **ID:** `com.claro.smarthome`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Claro Perú
- **Category:** COMMUNICATION
- **Downloads:** 1,433,622
- **Rating:** 1.80 / 5 (5,243 ratings)
- **Version:** 6.1.4
- **Last updated:** 2026-02-17
- **First published:** 2019-05-14
- **Publisher country:** PE
- **Size:** 21 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.claro.smarthome)
- **Website:** [http://www.claro.com.pe/](http://www.claro.com.pe/)
- **Privacy policy:** [https://www.claro.com.pe/proteccion-datos/](https://www.claro.com.pe/proteccion-datos/)

## Description

Claro Smart Home is an intuitive app designed to empower you to self-manage all your home services quickly and efficiently. With this extension, you can monitor the connection status of your contracted services, receive debt notifications, and access tutorials that help improve your connectivity. Additionally, it allows you to troubleshoot issues remotely, including restarting your devices, without the need to leave your home or office.

This extension streamlines your home service management, giving you control and convenience at your fingertips. Whether it's identifying potential problems or resolving them instantly via your cell phone, Claro Smart Home simplifies your digital home life, making service management effortless and efficient.

## Rankings

- #55,421 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.claro.smarthome.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Las reseñas destacan que Claro Smart Home es inestable y poco útil para gestionar el servicio de internet en casa. Los problemas más comunes son fallas de conexión al servidor y bloqueos de inicio de sesión; la funcionalidad disponible es insuficiente para administrar el router (reiniciar, apagar Wi‑Fi, ver dispositivos). Las actualizaciones pueden romper la app y el soporte al cliente es insuficiente. En general, la experiencia es frustrante para la mayoría.

### Cons

- Conexión al servidor falla frecuentemente: no carga y no permite iniciar sesión
- Funcionalidad muy limitada: solo cambia nombre/contraseña de la red; no permite reiniciar el router, apagar la Wi‑Fi ni ver dispositivos conectados
- La app se cierra o se congela: queda en el logo o muestra errores persistentes
- Actualizaciones recientes impiden usar la app o degradan su funcionamiento
- Atención al cliente deficiente o de respuesta lenta

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.claro.smarthome)