# CITIZEN CONNECTED

> Let's get connected!!

Canonical page: [https://chrome-stats.com/d/com.citizen.connected](https://chrome-stats.com/d/com.citizen.connected)

## Overview

- **ID:** `com.citizen.connected`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** CITIZEN WATCH CO.,LTD
- **Category:** LIFESTYLE
- **Downloads:** 59,418
- **Rating:** 4.48 / 5 (3,023 ratings)
- **Version:** 5.1.20
- **Last updated:** 2026-06-04
- **First published:** 2020-03-17
- **Publisher country:** JP
- **Size:** 138 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.citizen.connected)
- **Privacy policy:** [https://www.citizenwatch-global.com/support/im/hsw-cb/privacy-policy.html](https://www.citizenwatch-global.com/support/im/hsw-cb/privacy-policy.html)

## Description

**CITIZEN CONNECTED** is a dedicated companion app designed to seamlessly pair with Citizen's CZ Smart hybrid and touchscreen smartwatches on Android devices. This app empowers users to effortlessly set up their smartwatch and access valuable health and activity data. Track your daily progress with features such as step count, heart rate monitoring, calorie consumption, sleep tracking, and workout summaries.

Stay informed with real-time notifications including calls, texts, emails, and calendar alerts, ensuring you never miss important updates throughout your day. The app also offers music control and customization options, allowing you to personalize watch faces and straps to reflect your style. Experience a connected lifestyle and make managing your wellness and communication more convenient with the CITIZEN CONNECTED app. Please note that available features may vary depending on your smartwatch model.

## Rankings

- #278,231 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ADD_VOICEMAIL`
- `android.permission.ANSWER_PHONE_CALLS`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.GET_PACKAGE_SIZE`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ONGOING_CALLS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.QUERY_ALL_PACKAGES`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CALL_LOG`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SMS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECEIVE_MMS`
- `android.permission.RECEIVE_SMS`
- `android.permission.REQUEST_COMPANION_PROFILE_WATCH`
- `android.permission.REQUEST_COMPANION_RUN_IN_BACKGROUND`
- `android.permission.REQUEST_COMPANION_USE_DATA_IN_BACKGROUND`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.REQUEST_OBSERVE_COMPANION_DEVICE_PRESENCE`
- `android.permission.SEND_SMS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.health.WRITE_ACTIVE_CALORIES_BURNED`
- `android.permission.health.WRITE_DISTANCE`
- `android.permission.health.WRITE_EXERCISE`
- `android.permission.health.WRITE_EXERCISE_ROUTE`
- `android.permission.health.WRITE_HEART_RATE`
- `android.permission.health.WRITE_SLEEP`
- `android.permission.health.WRITE_STEPS`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.citizen.connected.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`

## Review summary

Users frequently praise the watch's battery life, fitness tracking basics, and attractive design. However, the Citizen Connected app suffers from chronic syncing and notification failures, often not connecting properly to Android devices or losing data. The interface is limited and sometimes frustrating with few customization options and unstable Bluetooth reconnections. Users have reported delayed or phantom notifications, sleep tracking inaccuracies, and a lack of official support or timely fixes. Despite some feature improvements, persistent bugs and poor customer service have severely impacted the overall user experience.

### Pros

- The watch has a great battery life and looks good.
- Basic fitness tracking functions work reliably.
- Customization options allow some watch face personalization and importing backgrounds.
- Basic app functions like syncing data and connectivity sometimes work.
- The watch is reliable for showing notifications from calls.
- The app has improved in certain features such as sports scores integration.

### Cons

- Frequent and persistent syncing issues between app and watch, especially with Android devices, causing loss of notifications and data.
- Notifications often fail to appear on the watch, or appear with significant delay or phantom alerts.
- App interface is clumsy and limited, with poor support for customization and settings such as stride length or watch faces.
- Stable Bluetooth reconnection problems when moving out of range or after disconnects.
- Lack of support or bug fixes leads to prolonged unresolved issues, with poor customer service responses.
- Data visualization like charts and detailed metrics are too basic and difficult to interpret.
- Issues persist especially with sleep tracking, calendar integration, and assistant support (Alexa but no Google Assistant).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.citizen.connected)