# CHN IT Support

> Official CHN Technologies IT support app for tickets, updates & tracking.

Canonical page: [https://chrome-stats.com/d/com.chnindia.itsupport](https://chrome-stats.com/d/com.chnindia.itsupport)

## Overview

- **ID:** `com.chnindia.itsupport`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** CHN Technologies
- **Category:** TOOLS
- **Downloads:** 17
- **Version:** 1.0.1
- **Last updated:** 2026-06-05
- **First published:** 2026-05-18
- **Publisher country:** IN
- **Size:** 32 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.chnindia.itsupport)
- **Website:** [https://itsupport.chnindia.com](https://itsupport.chnindia.com/)
- **Privacy policy:** [https://itsupport.chnindia.com/privacy-policy](https://itsupport.chnindia.com/privacy-policy)

## Description

CHN IT Support Portal is the official internal IT service management app for CHN Technologies employees.<br><br>Raise support tickets, track issue resolution in real time, and stay connected with the IT team — all from your Android device.<br><br>━━━━━━━━━━━━━━━━━━━━<br>🚀 KEY FEATURES<br>━━━━━━━━━━━━━━━━━━━━<br><br>✅ SMART TICKET MANAGEMENT<br>• Raise IT support tickets in seconds<br>• Add category, priority, and attachments<br>• Track progress from Open → In Progress → Resolved → Closed<br>• Receive instant ticket status updates<br><br>✅ LIVE DASHBOARD<br>• Personalized dashboard with live ticket statistics<br>• SLA tracking and resolution metrics<br>• Daily greetings with interactive dashboard widgets<br>• Festival and employee celebration banners<br><br>✅ TECHNICIAN WORKFLOW<br>• Instant assignment notifications for engineers<br>• Priority-based ticket queue management<br>• Complete audit trail for every ticket<br>• SLA countdown tracking for faster resolutions<br><br>✅ ENTERPRISE-GRADE SECURITY<br>• Secure biometric login (Fingerprint / Face Unlock)<br>• Passkey authentication support<br>• Two-Factor Authentication (2FA) for administrators<br>• Role-based access control for Staff, Engineers, and Admins<br>• Protection against brute-force login attempts<br><br>✅ SMART NOTIFICATIONS<br>• Real-time push notifications for ticket updates<br>• Assignment alerts and SLA reminders<br>• Telegram escalation integration for critical issues<br>• Context-aware notifications based on user roles<br><br>✅ PREMIUM USER EXPERIENCE<br>• Smooth animations and modern UI<br>• Dark mode support<br>• Optimized for phones and tablets<br>• Offline support with smart caching<br>• Fast, responsive performance across Android devices<br><br>━━━━━━━━━━━━━━━━━━━━<br>📌 WHY USE CHN IT SUPPORT?<br>━━━━━━━━━━━━━━━━━━━━<br><br>• Faster IT issue resolution<br>• Transparent ticket tracking<br>• Improved communication with IT teams<br>• Mobile-first support experience<br>• Secure enterprise-ready architecture<br><br>Whether you&#39;re an employee raising requests or an engineer managing support operations, CHN IT Support Portal simplifies IT service management for your organization.<br><br>Download now and stay connected with CHN IT anytime, anywhere.

## Rankings

- #2,645,522 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.chnindia.itsupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.chnindia.itsupport)