Reviews of myCentral® Mobile

By: Central Mutual Insurance

List of user reviews and ratings for myCentral® Mobile

Total ratings

2.99 (Rating count: 96)

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Review summary

User reviews for myCentral® Mobile show mixed experiences. Many users appreciate its easy navigation, ability to manage policies and payments, and access to agency information. However, a significant number report frequent crashes, app failing to open, and slow bill processing. Some mention issues after OS upgrades causing persistent failures, while others note improvements in the latest version, indicating responsive updates from the developer.

Pros

Easy to navigate and use
Provides paperless access to insurance information
Allows managing accounts and policies including making payments online
Includes agency's information within the app
Improved latest version showing responsiveness to user feedback

Cons

App frequently crashes or fails to open
Requires force stopping or reinstalling frequently
Bill processing within the app is slow or delayed
Compatibility issues after OS upgrades causing app crashes

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User Reviews

Recent rating average: 2.90

All time rating average: 2.99

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50% (10)

Date	Author	Comment
2024-08-10	Ma*****	Worked great at first but it signed me out and their website gets 1 star also. GOOD LUCK
Worked great at first but it signed me out and their website gets 1 star also. GOOD LUCK
2024-07-30	Fr*****	Can not open app for 2 months now
Can not open app for 2 months now
2023-06-12	Wi*****	I frequently have to use the Force Stop command to shut it. Sad.
I frequently have to use the Force Stop command to shut it. Sad.
2023-04-11	Br*****	Needs work. Crashes. Bill takes a day to process on app. Wont load every time. Hit or miss.
Needs work. Crashes. Bill takes a day to process on app. Wont load every time. Hit or miss.
2023-01-27	Ry*****	Garbage company and garbage app. Lest expensive, and as the saying goes, "you get what you pay for."
Garbage company and garbage app. Lest expensive, and as the saying goes, "you get what you pay for."
2023-01-10	Ed*****	Easy to navigate! I like the idea of having paperless access to my information!
Easy to navigate! I like the idea of having paperless access to my information!
2022-06-15	El*****	I love that I can use the app to get information on my policies and make my payment online. I never have problems and I have verification of coverage at my fingertips.
I love that I can use the app to get information on my policies and make my payment online. I never have problems and I have verification of coverage at my fingertips.
2022-06-13	La*****	Easy to navigate and use
Easy to navigate and use
2021-08-04	Cr*****	Just got the App, so far so go. Love that it has the agency's information on it too.
Just got the App, so far so go. Love that it has the agency's information on it too.
2021-06-07	Jo*****	Works for what I need, to be able to view and manage my accounts/policies.
Works for what I need, to be able to view and manage my accounts/policies.