List of user reviews and ratings for CASH PLUS Mobile Wallet
Total ratings
4.25
(Rating count:
5,867)
Review summary
Pros
- Ability to send and receive money quickly, in less than 1 minute
- Useful for paying bills and buying transport tickets
- Physical presence in Morocco is strong and accessible
- Restoration of virtual cards has been acknowledged positively by some users
Cons
- Frequent login and account access issues
- Poor customer support responsiveness
- Notifications for transactions don't work reliably
- Inconsistent identity verification requirements at physical agencies
- Limited language support, primarily in French
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User reviews
Recent rating average:
1.40
All time rating average:
4.25
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Date | Author | Rating | Comment |
---|---|---|---|
2025-02-03 | Can't even put phone number says invalid when it's not do better | ||
2025-01-02 | I can't charge my international E card with money this is not good at all guys please solve it 😞 | ||
2024-12-24 | Haven't been able to see my virtual card in 15 days. I recharged it with money and yet, I can't use it. It's blocked ans out of reach for me. I tried contacting rhe support but they couldn't do anything. I tried closing my account and getting my money back, but they said you'll have to wait until you get the virtual card back. Basically, the worst experience I have ever had with a financial institution. | ||
2024-12-10 | Hi, I hope so, because it's urgent. It would be nice to notify us next time so we can adequately change our online payments schedule. Thanks for getting back to me tho. | ||
2024-10-21 | Despite of the wide physical and online presence of this service the fact that they don't take into consideration anything other than id card as a proof of identity and not even a passport is considered not even if you present yourself at an agency holding it in front of the representative which is embarrassing for a service that's been around for many years that didn't hesitate pushing an ad in every Moroccan's face 1 star for the physical availability and 4 missed for being a cave man app | ||
2024-09-20 | I no longer can access my e card details, why is the card management empty ??! | ||
2024-09-16 | Service 0 I sent a package from Marrakech to oujda, this is the day Number 13 and it's still did not arrive to the client what the heck is this service, I called 10 different numbers( delivery service- client service- hubs /casa-Marrakech- oujda.... ) nun of them wanted to solve the matter. I don't recommend the service at alll do not send packages with them people.🤬😡🤬😡 | ||
2024-09-16 | Notifications arent working, when i receive money i dont get notified, they were working before but now they dont at all | ||
2024-09-11 | I have a problem with the e-commerce allocations. I cannot add the allocated amount. It tells me that there is no e-commerce allocation 0.00. | ||
2024-08-30 | the problem i don't remember any time i used it before and it just went and asked for my favourite sport team and then : wrong answer i don't understand did i log in before? and if so why is my favourite sport team changed ...it was the same from 10 years i wish there was a better log in way or at least a better security machanics than asking questions |
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