# Cartlow

> Buy open-box and Pre-owned products at lowest price in the United Arab Emirates.

Canonical page: [https://chrome-stats.com/d/com.cartlow.android](https://chrome-stats.com/d/com.cartlow.android)

## Overview

- **ID:** `com.cartlow.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Cartlow
- **Category:** SHOPPING
- **Downloads:** 2,570,818
- **Rating:** 3.96 / 5 (17,396 ratings)
- **Version:** 8.3.8
- **Last updated:** 2026-09-16
- **First published:** 2019-02-15
- **Publisher country:** AE
- **Size:** 113 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cartlow.android)
- **Website:** [https://www.cartlow.com](https://www.cartlow.com/)
- **Privacy policy:** [https://cartlow.com/uae/en/page/privacy-policy](https://cartlow.com/uae/en/page/privacy-policy)

## Description

Cartlow is the leading recommerce platform in the UAE, offering a wide range of refurbished, open-box, and pre-owned electronics at unbeatable prices. Serving the UAE, Saudi Arabia, and Kuwait, Cartlow ensures that every product meets high-quality standards through expert inspection and product qualification. Buyers enjoy benefits like 3-12 months warranty, a 10-day hassle-free return policy, and multiple payment options including Cash on Delivery and installments.

Shop confidently for smartphones, laptops, smart watches, home appliances, fragrances, and fitness equipment. Cartlow balances affordability with quality, giving second life to premium electronics while making great savings accessible to all customers across the Gulf region.

## Rankings

- #38,507 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.HIDE_OVERLAY_WINDOWS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.cartlow.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`

## Review summary

The reviews show a pattern of delivery and service failings. The app is often criticized for slow or unreliable delivery, poor customer support, and frustrating return/refund processes (with refunds sometimes deducted). Numerous cases involve defective or incorrect items, sometimes with distrustful experiences like scams or non-delivery promises. A minority report positives (e.g., some orders were delivered correctly and a warranty was noted), but overall sentiment is largely negative regarding fulfillment and post-purchase support.

### Pros

- Good store/service (appears in multiple reviews)
- Some reviews note a positive warranty experience and occasional satisfactory delivery/ordering events

### Cons

- Poor customer service and unresponsive support across multiple reviews
- Delivery delays and unmet delivery promises (e.g., advertised instant delivery but delays persist)
- Difficulties with returns and refunds, including long processing times and deductions from refunds
- Receiving defective, incorrect, or used items (wrong model, damaged goods)
- Trust concerns including accusations of scams or non-delivery of promised gifts/gift cards

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cartlow.android)