# CareSource Mobile App

> This easy to use app lets you manage your CareSource health plan on the go.

Canonical page: [https://chrome-stats.com/d/com.caresource.caresource](https://chrome-stats.com/d/com.caresource.caresource)

## Overview

- **ID:** `com.caresource.caresource`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** CareSource Management Group
- **Category:** HEALTH\_AND\_FITNESS
- **Downloads:** 292,841
- **Rating:** 3.74 / 5 (1,683 ratings)
- **Version:** 8.20.0
- **Last updated:** 2025-04-15
- **First published:** 2017-01-03
- **Size:** 34 MB
- **Data as of:** 2025-06-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.caresource.caresource)
- **Website:** [http://caresource.com](http://caresource.com/)
- **Privacy policy:** [https://www.caresource.com/hipaa-privacy-practices/](https://www.caresource.com/hipaa-privacy-practices/)

## Description

The **CareSource Mobile App** offers a simple and convenient way to manage your health plan anytime, anywhere. Compatible with all CareSource plans including HAP CareSource, this app provides secure access to your personal My CareSource™ account. Easily view your digital insurance ID card, find nearby doctors, hospitals, clinics, urgent care centers or pharmacies with directions and contact options.

Stay informed by checking your claims, copays, deductibles, and balances. Make payments if applicable, review your plan benefits, and explore health rewards. The app also enables you to connect 24/7 with CareSource 24™ nurses and member services for support. Completely free to download and use, the CareSource Mobile App helps you take control of your healthcare on the go.

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.PERMISSIONS.POST_NOTIFICATIONS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.fingerprints.service.ACCESS_FINGERPRINT_MANAGER`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY`

## Review summary

Users frequently experience login failures, app crashes, and navigation problems with the CareSource Mobile App. The provider search function is unreliable, and customer support is often unhelpful. Despite these issues, some users find value in accessing claims and billing information and appreciate the helpful care managers and rewards program. Many express frustration over bugs and lack of functionality that significantly impair the app's usefulness.

### Pros

- Provides access to claims and billing information.
- Care managers are reported as helpful and supportive.
- Has a rewards program for preventative care activities.
- Easy to use interface for viewing invoices and making payments for some users.

### Cons

- Frequent login issues including password problems and failure to send recovery emails.
- App crashes, freezes on loading, or shows blank pages for important documents.
- Poor and unresponsive customer service regarding app and account issues.
- Inaccurate or incomplete provider search function leading to incorrect or outdated listings.
- Navigation problems such as automatic redirects and inability to access desired features, including rewards site errors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.caresource.caresource)