# Carbonite Mobile

> Anytime Anywhere Access for Carbonite Safe

Canonical page: [https://chrome-stats.com/d/com.carbonite.android](https://chrome-stats.com/d/com.carbonite.android)

## Overview

- **ID:** `com.carbonite.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Carbonite, Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 254,216
- **Rating:** 2.96 / 5 (2,126 ratings)
- **Version:** 5.1.926
- **Last updated:** 2026-06-04
- **First published:** 2010-11-03
- **Publisher country:** US
- **Size:** 79 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.carbonite.android)
- **Website:** [http://www.carbonite.com](http://www.carbonite.com/)
- **Privacy policy:** [https://www.opentext.com/about/privacy](https://www.opentext.com/about/privacy)

## Description

The Carbonite Mobile Chrome extension provides seamless access to your backed up files, photos, and important documents from your desktop or laptop through Carbonite Safe®. Protect your valuable data against disasters and accidents while enjoying quick restoration and automatic backup features. This companion app allows you to remotely view, share, and save your files directly from your mobile device, ensuring peace of mind that your memories and documents are safe.

Families and individuals appreciate Carbonite Mobile for its convenient sharing capabilities, easy file access, and ability to preview backups for effortless navigation. Mark favorites to quickly reach what matters most, and save files straight to your phone. It is specifically designed to pair with the consumer Carbonite Safe® service, delivering reliable backup and restore functionality wherever you go.

## Rankings

- #141,880 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.carbonite.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Reviews for Carbonite Mobile on Android largely report instability. The most frequent issues are login UI problems (the login button hidden behind back/navigation bars), repeated crashes or freezes when opening or downloading files, and startup failures (intro slides stuck, logo or web login not responding). Users also see error messages like 'Something went wrong with your request.' While some say the app is a useful remote access tool when it works, the sentiment is largely negative due to consistency and reliability problems. A few updates appear to resolve issues for some users.

### Pros

- Provides mobile remote access to PC files (on-the-go).
- When functioning, it's a useful tool for accessing files from anywhere.
- Some users report improvements after updates restoring functionality.

### Cons

- Login UI is obscured by the device's navigation/back button, making login inaccessible.
- The app crashes or freezes when opening files or during downloads.
- App often won't start or gets stuck on startup/intro screens or the web login page.
- Error messages like "Something went wrong with your request" appear frequently.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.carbonite.android)