# Canyon

> MY CANYON, MY RIDE, CONNECTED.

Canonical page: [https://chrome-stats.com/d/com.canyon.connected](https://chrome-stats.com/d/com.canyon.connected)

## Overview

- **ID:** `com.canyon.connected`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Canyon Bicycles
- **Category:** SPORTS
- **Downloads:** 186,378
- **Rating:** 4.50 / 5 (2,481 ratings)
- **Version:** 8.3.1
- **Last updated:** 2026-09-08
- **First published:** 2023-05-07
- **Publisher country:** DE
- **Size:** 39 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.canyon.connected)
- **Website:** [https://canyon.com](https://canyon.com/)
- **Privacy policy:** [https://www.canyon.com/en-us/about-content/privacy.html](https://www.canyon.com/en-us/about-content/privacy.html)

## Description

The Canyon app is your ultimate companion for managing and enjoying your Canyon bike. Easily assemble your bike with step-by-step guides and unboxing videos. Stay connected with features like digital theft protection and live bike location tracking, especially for Spectral:ON models. Keep your bike in peak condition with personalized maintenance advice, cleaning tips, and timely replacement reminders, all tailored specifically to your bike model.

Access comprehensive details about your bike, including its features, dimensions, and original components, all in one convenient place. The app also offers inspiring biking articles and videos to boost your motivation and enhance your riding experience. Manage your insurance information effortlessly within the app, ensuring quick access whenever needed. Whether you're a seasoned rider or new to biking, the Canyon app helps you get the most out of every ride while keeping your bike safe and in top shape.

## Rankings

- #165,425 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.WAKE_LOCK`
- `com.canyon.connected.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

User feedback on Canyon's Android app is mixed. Many users praise the app as great/excellent and value its bike-management features, but a sizable portion report reliability issues (errors, login problems, orders not processing), poor after-sales support, and hardware-related problems (GPS/location not updating, inability to connect to bikes or scan QR codes). Localization problems (random language changes) worsen the experience. Overall, the app shows promise but remains inconsistent and in need of stability and better support.

### Pros

- Overall positive reception: multiple reviews describe the app as great, excellent, or love the app.
- Generally responsive and usable when functioning.
- Provides bike details and PDFs within the app for reference.

### Cons

- Frequent errors and the app does not work reliably, including login blockers.
- Poor or unresponsive after-sales support from Canyon.
- Bike location/GPS not updating or showing incorrect locations.
- Localization issues: random language changes and default Swedish.
- Connectivity problems with bikes and QR scanning (inability to connect to bikes, QR codes not recognized).

## Similar extensions and apps

- [Cannondale](https://chrome-stats.com/d/com.cannondale.app) — 239,383 users, 4.89 / 5
- [My Canyons](https://chrome-stats.com/d/com.ombiel.campusm.cotc) — 7,823 users, 4.69 / 5
- [Canyon Adventures](https://chrome-stats.com/d/com.mytoursapp.android.app7468) — 790 users
- [Cykaly](https://chrome-stats.com/d/com.cykly.android) — 333 users
- [Canyon Crest CC](https://chrome-stats.com/d/axis_android.axis_android.CanyonCrestCountryClub) — 50 users
- [CanyonLake.app](https://chrome-stats.com/d/com.canyonlake.app) — 746 users
- [Canyon2Go](https://chrome-stats.com/d/com.appazur.canyon) — 124 users
- [Cyclean - Bike Maintenance](https://chrome-stats.com/d/com.premium.chaincare) — 399 users
- [Cannondale Store Bike On](https://chrome-stats.com/d/com.cafe24.ec.plusbikeon7033) — 4 users
- [GASGAS+](https://chrome-stats.com/d/com.gasgas.bikeapp) — 5,723 users
- [BMC Companion](https://chrome-stats.com/d/com.quevita.bmc) — 13,617 users, 3.70 / 5
- [All In Biking](https://chrome-stats.com/d/com.allinbiking.mobile.prod) — 35,697 users, 4.20 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.canyon.connected)