# Comfort Home

> Smart life service platform

Canonical page: [https://chrome-stats.com/d/com.cacapp.comforthome](https://chrome-stats.com/d/com.cacapp.comforthome)

## Overview

- **ID:** `com.cacapp.comforthome`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Shanghai KONG Intelligent Building Co., Ltd.
- **Category:** TOOLS
- **Downloads:** 56,920
- **Rating:** 1.60 / 5 (598 ratings)
- **Version:** 2.6.7
- **Last updated:** 2024-04-02
- **First published:** 2020-03-03
- **Publisher country:** CN
- **Size:** 25 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.cacapp.comforthome)
- **Privacy policy:** [https://hbtapp-prod.midea.com/privacy/index.html](https://hbtapp-prod.midea.com/privacy/index.html)

## Description

**Comfort Home** is a smart life service platform designed to transform your everyday living experience. More than just an app, it represents a future-oriented lifestyle that blends simplicity with advanced technology. With Comfort Home, users can enjoy a more intelligent and convenient way of life that enhances comfort without complicating their routine.

This platform aims to bring seamless integration and smart solutions to your living space, making daily tasks and home management easier and more efficient. Embrace a lifestyle that is simple, yet smart, with Comfort Home.

## Rankings

- #283,725 — Overall
- #16 — comfort

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_LOGS`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users report that Comfort Home app has basic heat pump control functions but suffers from frequent connection and authentication errors, especially the recurring 'chain validation failed' issue after updates. The app logs users out often and lacks true 'remember me' support. Many face problems registering devices or connecting new phones, and the user interface is not intuitive with limited features. Integration with smart home systems like Google Home or Alexa is absent. Some users have managed partial success by troubleshooting network and login issues, but overall reliability and ease of use remain poor.

### Pros

- Basic functionality is available for managing heat pumps.
- Some users managed to workaround issues by using a Wi-Fi extender with 2.4GHz network.
- App can control heat pumps from Midea and Inventor brands to some extent.
- Occasionally app works after restarting phone or other troubleshooting steps.
- Provides energy consumption graphs (though accuracy is questioned).

### Cons

- Frequent 'chain validation failed' errors preventing connection after updates.
- App frequently logs out users, requiring re-login every time it opens despite 'remember me' option.
- Poor or failed connectivity with devices, including inability to find or recognize device codes.
- No integration with Google Home, Alexa, or other smart home systems, limiting convenience.
- User interface is not intuitive, with limited scheduling functionality and inaccurate energy consumption data.
- App crashes or fails during device setup, especially on certain devices like Pixel 6.
- Device registration process is problematic; registration numbers are often not accepted.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.cacapp.comforthome)