# RC Mobile Technician

> Helps HVAC technicians find the parts needed for repairs and where to get them.

Canonical page: [https://chrome-stats.com/d/com.ca.totaline](https://chrome-stats.com/d/com.ca.totaline)

## Overview

- **ID:** `com.ca.totaline`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Carrier Corporation
- **Category:** BUSINESS
- **Downloads:** 31,094
- **Rating:** 3.07 / 5 (97 ratings)
- **Version:** 6.166.4
- **Last updated:** 2026-08-12
- **First published:** 2013-11-20
- **Publisher country:** US
- **Size:** 154 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.ca.totaline)
- **Website:** [http://www.totaline.com/dealers/contact](http://www.totaline.com/dealers/contact)
- **Privacy policy:** [https://www.carrier.com/residential/en/us/legal/privacy-notice/](https://www.carrier.com/residential/en/us/legal/privacy-notice/)

## Description

The RC Mobile Technician Chrome extension is an essential tool for HVAC technicians seeking quick and accurate parts identification and repair support. Designed to assist with both warranty and non-warranty repairs on Carrier, Bryant, Payne, and other brands, this app provides a robust set of features directly on your device. Key capabilities include intelligent equipment search via barcode scanning, comprehensive parts lists, warranty lookup, and real-time GPS to locate the nearest parts centers.

Additionally, the extension offers an AI assistant to answer technical questions and assist troubleshooting, system capacity calculations, product registration, access to technical literature, job management, and training resources. Enhanced with Bluetooth diagnostics, firmware updates, and NFC connectivity, the app streamlines HVAC repair workflows for greater efficiency and accuracy. This all-in-one solution supports technicians on-site, ensuring they have the right parts and information to complete repairs effectively.

## Rankings

- #365,575 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.ca.totaline.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`

## Review summary

### Pros

- Works on multiple devices (Galaxy S6, iPad)
- Ability to see superseded parts for older furnaces
- Access to previous warranty claims
- New features like tech literature and job file are appreciated

### Cons

- App frequently crashes or force closes
- Does not load or respond properly
- Often cannot fetch information for certain model and serial numbers
- Limited functionality in displaying pricing information

## Similar extensions and apps

- [RC Mobile Technician Staging](https://chrome-stats.com/d/com.ca.totaline.servicetech.staging) — 16 users
- [Carrier® Service Technician](https://chrome-stats.com/d/com.carrier.caservicetech) — 105,269 users, 3.33 / 5
- [Carrier® Service Tech-Staging](https://chrome-stats.com/d/com.carrier.servicetech.staging) — 197 users
- [Bryant® Service Technician](https://chrome-stats.com/d/com.bryant.brservicetech) — 21,443 users, 3.14 / 5
- [Bryant Service Tech Staging](https://chrome-stats.com/d/com.bryant.brservicetech.staging) — 28 users
- [Fast OEM Mobile Tech](https://chrome-stats.com/d/com.ca.fastapp) — 33,852 users, 3.91 / 5
- [Fast OEM Mobile Tech Staging](https://chrome-stats.com/d/com.ca.fastapp.servicetech.staging) — 8 users
- [Technician Toolkit](https://chrome-stats.com/d/com.venturebit.techniciantoolkit.app) — 208,596 users
- [HVAC AI](https://chrome-stats.com/d/com.kc.hvacai) — 1,204 users
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- [CS aerotherm - Technicians app](https://chrome-stats.com/d/com.csaerotherm.support) — 47 users
- [Troubleshooter](https://chrome-stats.com/d/com.danfoss.troubleshooterapp) — 412,453 users, 4.39 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.ca.totaline)