Reviews of My Bupa Latin America

By: Bupa Global (BGLA)

List of user reviews and ratings for My Bupa Latin America

Total ratings

3.00 (Rating count: 121)

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Review summary

Most reviewers report major functionality problems: the app frequently crashes or won’t open, and many cannot log in because of membership vs policy number requirements. Several users call the app unusable or unreliable. A minority of users report a positive or successful experience, but negative reports about stability and access dominate.

Pros

Some users report a positive first-time experience or say the app is good/relaxing

Cons

App crashes or refuses to open / “doesn't work” (multiple reports)
Login problems — users cannot sign in (membership vs policy number confusion)
App is unreliable/useless for many users, causing frustration

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User Reviews

Recent rating average: 1.80

All time rating average: 3.00

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81% (13)

Date	Author	Comment
2024-10-17	Re*****	Very good Po thank you I try my first experience good approved
Very good Po thank you I try my first experience good approved
2023-05-05	Ca*****	La aplicación no sirve solo se cierra cada vez que la trato de abrir
La aplicación no sirve solo se cierra cada vez que la trato de abrir
2021-08-31	VI*****	thug and thug app
thug and thug app
2021-08-12	Ch*****	I have installed the app on my Note 10 Samsung phone and the app refuses to open...its frustrating
I have installed the app on my Note 10 Samsung phone and the app refuses to open...its frustrating
2020-06-24	Ra*****	Good
Good
2020-05-26	Ha*****	I cant put your policy number, useless app
I cant put your policy number, useless app
2020-05-12	ta*****	Application not working 😒 Why?
Application not working 😒 Why?
2020-03-10	A *****	'Customers are at the center of everything we do'? Yeah right. The app crashed at startup. Those screenshots are for iOS by the way. I doubt the quality of care they promise to provide after having tested their apps.
'Customers are at the center of everything we do'? Yeah right. The app crashed at startup. Those screenshots are for iOS by the way. I doubt the quality of care they promise to provide after having tested their apps.
2020-01-22	A *****	Can't log in with membership number (it wants a policy number)
Can't log in with membership number (it wants a policy number)
2019-10-01	A *****	Doesn't open at all
Doesn't open at all