# Brightside Health

> Virtual Mental Health Care

Canonical page: [https://chrome-stats.com/d/com.brightside.stringer](https://chrome-stats.com/d/com.brightside.stringer)

## Overview

- **ID:** `com.brightside.stringer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Brightside Health Inc
- **Category:** MEDICAL
- **Downloads:** 83,471
- **Rating:** 4.00 / 5 (2,655 ratings)
- **Version:** 17.92.0
- **Last updated:** 2026-08-26
- **First published:** 2023-05-25
- **Publisher country:** US
- **Size:** 109 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.brightside.stringer)
- **Website:** [https://brightside.com](https://brightside.com/)
- **Privacy policy:** [https://brightside.com/privacy](https://brightside.com/privacy)

## Description

Brightside Health offers a personalized virtual mental health care experience designed to meet your unique needs. Whether you require therapy, medication, or a combination of both, Brightside's expert providers offer hands-on, tailored treatment with appointments available within 48 hours.

Key features include 1:1 video sessions for direct support, proactive progress tracking to monitor your improvement, anytime messaging for ongoing communication, and skill-building lessons to help integrate new behaviors. With 86% of members improving within 12 weeks, Brightside is committed to guiding you every step of the way towards better mental health.

## Rankings

- #239,330 — Overall
- #138 — Medical (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CAMERA`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.brightside.stringer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

User reviews for Brightside Health reveal a mixed experience with the app. Many users praise the kindness and professionalism of therapists and appreciate the convenience of online sessions covered by insurance. However, numerous issues with the app’s usability, including persistent bugs and difficulties with scheduling and customer service, cause significant frustration. Billing problems and poor support responsiveness are common complaints. Despite these challenges, some users have found meaningful improvement in their mental health through the platform.

### Pros

- Therapists and providers are generally kind, professional, and supportive.
- Ability to communicate directly with providers through messaging.
- Convenient online sessions from home, avoiding transportation issues.
- Option to choose and switch providers, albeit with some limitations.
- Use of insurance coverage in many cases lowers out-of-pocket cost compared to other services.

### Cons

- Poor customer service with slow or no responses to support inquiries.
- App functionality issues including bugs, crashes, loading problems, and user interface glitches.
- Difficulties scheduling, rescheduling, and canceling appointments within the app.
- Billing problems such as unexpected charges, multiple charges, and unclear costs.
- Mandatory frequent password changes causing user frustration.

## Similar extensions and apps

- [Brightside Health (Staging)](https://chrome-stats.com/d/com.staging.brightside.stringer) — 54 users
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- [PsychPlus](https://chrome-stats.com/d/com.psychplus.psychplus) — 4,444 users, 3.53 / 5
- [BrighterSide (RAPID)](https://chrome-stats.com/d/au.org.bdmhi.lwst.uk) — 15 users
- [Astrosway - Mental Heath](https://chrome-stats.com/d/com.astrowayuser) — 4,833 users
- [Brightway Physical Therapy](https://chrome-stats.com/d/com.brightway.elevate) — 54 users
- [Brightlife](https://chrome-stats.com/d/co.brightlife) — 30 users
- [Brightway Clinical](https://chrome-stats.com/d/com.brightway.app) — 17 users
- [MindBeacon](https://chrome-stats.com/d/io.mindbeacon) — 9,173 users
- [Starbien](https://chrome-stats.com/d/com.starbien.app) — 52 users
- [InsideOut Health](https://chrome-stats.com/d/com.ioreactnativeapp) — 1,198 users
- [MindBridge](https://chrome-stats.com/d/com.mindbridgecare.app) — 28 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.brightside.stringer)