Reviews of BoxyPay Money Transfer

By: Kova Incorporated

List of user reviews and ratings for BoxyPay Money Transfer

Total ratings

3.72 (Rating count: 186)

Review summary

Pros

Fast and efficient money transfers, often completed within 24 hours.
Good exchange rates compared to competitors like Western Union.
Excellent customer service, with prompt responses to issues.
User-friendly app experience for setting up accounts and transferring money.

Cons

High service fees that some users feel should be reduced.
Issues with account deactivation and customer service communication.
Transactions sometimes fail or get canceled unexpectedly.
Problems with transferring money to incorrect accounts due to insufficient security measures.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.72

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45% (9)

Date	Author	Comment
2024-01-18	Ej*****	I have been using this app to send money internationally. The transfer rate is higher than Western Union, and the transfer speed is very quick. Most of the transactions are completed within 24 hours. The app is also secure in transferring funds. Never had an issue with it. 100% recommend. Edit (01/18/2024): I changed my rating to 4 stars because of the service fees I get charged. I wish they reduced the fee or allowed free transfer.
I have been using this app to send money internationally. The transfer rate is higher than Western Union, and the transfer speed is very quick. Most of the transactions are completed within 24 hours. The app is also secure in transferring funds. Never had an issue with it. 100% recommend. Edit (01/18/2024): I changed my rating to 4 stars because of the service fees I get charged. I wish they reduced the fee or allowed free transfer.
2022-10-31	Uw*****	Boxypay has been there for my family and I, they give great rates . The only problem I have is that they use to give calling credit, and boxypay has stop and I will love to know why.
Boxypay has been there for my family and I, they give great rates . The only problem I have is that they use to give calling credit, and boxypay has stop and I will love to know why.
2022-09-15	on*****	Your operation or system of transactions is so bad and poor just that there's no other option for sending money to this very family that was why am still using your services how on earth you people still operate old schools 🏫 instead of the people receiving the money immediately you sending it to their accounts it's takes longer time ⏲️ go and verify how sendwave are operating immediately the money will get to them. Also your exchanges is too poor or low
Your operation or system of transactions is so bad and poor just that there's no other option for sending money to this very family that was why am still using your services how on earth you people still operate old schools 🏫 instead of the people receiving the money immediately you sending it to their accounts it's takes longer time ⏲️ go and verify how sendwave are operating immediately the money will get to them. Also your exchanges is too poor or low
2021-04-01	Ch*****	I always use them for international calling. It’s the clearest and sometimes they even add bonus minutes randomly.
I always use them for international calling. It’s the clearest and sometimes they even add bonus minutes randomly.
2021-01-19	Ud*****	I've just had wonderful experiences with this company/app since I started using them in 2018. Even the one time I hit a snag with a transaction, customer service was right on top of it, helping to resolve the situation. Great job guys.
I've just had wonderful experiences with this company/app since I started using them in 2018. Even the one time I hit a snag with a transaction, customer service was right on top of it, helping to resolve the situation. Great job guys.
2020-12-09	Mi*****	I was deactivated for no reason, my friend recommendation this app to me and I was in the process of completing my registration when it asked for promo/referral I left to ask my friend and he sent me a link, I went back to continue. it says I have been temporarily deactivated. I tried to call not going through, send sms as it says still no responses. I will change my star 🌟 when all this is resolve. I have never used your app to send money before.
I was deactivated for no reason, my friend recommendation this app to me and I was in the process of completing my registration when it asked for promo/referral I left to ask my friend and he sent me a link, I went back to continue. it says I have been temporarily deactivated. I tried to call not going through, send sms as it says still no responses. I will change my star 🌟 when all this is resolve. I have never used your app to send money before.
2020-06-19	Ra*****	This app doesn't even deserve one star I did my first transaction of 20usd and it was canceled. This app is phony and waste of time I highly recommend you don't use it. So I've just asked them to delete my account.
This app doesn't even deserve one star I did my first transaction of 20usd and it was canceled. This app is phony and waste of time I highly recommend you don't use it. So I've just asked them to delete my account.
2020-06-03	Je*****	Tried to send money to family overseas and it wouldn't go through and then they deactivated my account and won't get back to me when i send them messages asking them where my $690.99 is and why they haven't sent me my money back. Its been a week and still haven't got my money back and no one will get back to me. Now my fiance and i are getting mad and im about ready to take action if i don't get my money back soon. I would rather give them 0 stars but it won't allow me too..
Tried to send money to family overseas and it wouldn't go through and then they deactivated my account and won't get back to me when i send them messages asking them where my $690.99 is and why they haven't sent me my money back. Its been a week and still haven't got my money back and no one will get back to me. Now my fiance and i are getting mad and im about ready to take action if i don't get my money back soon. I would rather give them 0 stars but it won't allow me too..
2020-05-30	mi*****	Havent even sent money and my account gets temporarily deactivated. The number the app gives to call is not a working number. It's a computer generated number. Which no one responds to. I'm calling the police and reporting it. All info of developer on here. You suck
Havent even sent money and my account gets temporarily deactivated. The number the app gives to call is not a working number. It's a computer generated number. Which no one responds to. I'm calling the police and reporting it. All info of developer on here. You suck
2020-05-12	Fa*****	I was so disappointed 😞 with boxypay i sent some money and it went to another account they used the name in my contact info to send money instead of requesting for the real name of the recipients,security not effective very very poor 😐 money not refund even half of it
I was so disappointed 😞 with boxypay i sent some money and it went to another account they used the name in my contact info to send money instead of requesting for the real name of the recipients,security not effective very very poor 😐 money not refund even half of it