# ServiceCore > Manage your calls, events, requests, and approvals from your mobile device with ServiceCore. Canonical page: [https://chrome-stats.com/d/com.boracetin.servicecoremobileapp](https://chrome-stats.com/d/com.boracetin.servicecoremobileapp) ## Overview - **ID:** `com.boracetin.servicecoremobileapp` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** ServiceCore ITSM - **Category:** TOOLS - **Downloads:** 9 - **Last updated:** 2026-09-29 - **First published:** 2026-09-24 - **Publisher country:** TR - **Data as of:** 2026-10-17 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.boracetin.servicecoremobileapp) - **Website:** [https://www.servicecore.com.tr/](https://www.servicecore.com.tr/) - **Privacy policy:** [https://www.servicecore.com.tr/gizlilik](https://www.servicecore.com.tr/gizlilik) ## Description ServiceCore is a service management (ITSM) platform that allows organizations to manage their IT and support processes from a single center. This mobile application enables employees to create requests, support teams to track records from the field, and managers to instantly finalize pending approvals.

IMPORTANT: The application works with your organization's ServiceCore server. To use it, ServiceCore must be installed in your organization and you must have a user account assigned to you. Upon initial launch, you will connect to your server by scanning the QR code provided by your organization.

CREATE A RECORD
• Open a Call, Incident, Problem, Service Request, Change, Task, and Improvement record
• Select the relevant title from the service catalog
• Fill in the form fields defined specifically for your organization

TRACK YOUR RECORDS
• See the records assigned to you and the records you have opened in a single list
• Quickly find the record you are looking for with search, filter, and pagination
• Read the status, priority, assigned person, and date information at a glance

ACT IN DETAIL
• Add notes, read the correspondence on the record
• Enter the work record and process the time spent
• View and advance subtasks
• Update the record, close it with solution information

ADD PHOTOS AND DOCUMENTS
• Take a photo instantly with the camera and add it to the record
• Upload images from the gallery or documents from your device
• View files attached to the record

FINALIZE APPROVALS
• View pending contract, change, and request approvals
• Approve or reject by writing a description

SUMMARY ON THE HOME PAGE VIEW
• Track your open records and pending approvals with numeric cards
• Access the relevant list in one step by tapping the card

ASSISTANCE AND INVENTORY
• View asset and configuration item (CI) records, create new ones
• Review assets associated with a record from the detail screen

DON'T MISS ANNOUNCEMENTS
• Follow announcements and scheduled maintenance notifications published by your organization

WHO USES IT
• End users: open requests, track their status, send additional information
• Support teams and technicians: manage records from the field, process deadlines, close them
• ​​Managers: finalize pending approval records from mobile

SECURITY
The application only connects to your organization's own ServiceCore server; your data remains on your organization's server. Session information is stored in an encrypted area on the device. There are no ads or third-party marketing tracking within the application.

SUPPORT AND COMMUNICATION
Website: https://www.servicecore.com.tr
Documentation: https://docs.servicecore.app
Email: info@servicecore.com.tr ## Rankings - #2,997,497 — Overall ## Similar extensions and apps - [ServiceCore Mobile](https://chrome-stats.com/d/com.servicecore.mobile) — 32 users - [Сервиском: IT-сопровождение](https://chrome-stats.com/d/com.servicecom.mobile) — 58 users - [ServiControl](https://chrome-stats.com/d/co.com.electrosistem.servicontrol) — 1 users - [CLR Services](https://chrome-stats.com/d/com.clrservice.mbl) — 6,762 users - [CMMS Mobile](https://chrome-stats.com/d/com.afisol.cmmsmobile) — 385 users - [Core Task CMMS](https://chrome-stats.com/d/com.coretask.app) — 4 users - [Creare Service](https://chrome-stats.com/d/com.jpcorp.CreareService) — 14 users - [Core Asset Management](https://chrome-stats.com/d/com.panasonicconnect.coremobile) — 7 users - [SoftBCom Service Desk Mobile](https://chrome-stats.com/d/de.softbcom.smp) — 26 users - [CORE-S](https://chrome-stats.com/d/com.luminous.fscmobility) — 19,090 users - [MCS Mobile Service Request](https://chrome-stats.com/d/fm.mcs.msrv3m000t1) — 3,019 users - [HRCore](https://chrome-stats.com/d/com.dogukandogan.HRCore) — 258 users --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.boracetin.servicecoremobileapp)