# Track-It!

> Track-It!: IT Help Desk Software that makes your life easier

Canonical page: [https://chrome-stats.com/d/com.bmc.trackIt](https://chrome-stats.com/d/com.bmc.trackIt)

## Overview

- **ID:** `com.bmc.trackIt`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** BMC Helix Inc.
- **Category:** BUSINESS
- **Downloads:** 5,490
- **Rating:** 1.38 / 5 (13 ratings)
- **Version:** 26.01.003
- **Last updated:** 2026-04-27
- **First published:** 2019-04-04
- **Publisher country:** US
- **Size:** 61 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.bmc.trackIt)
- **Website:** [http://www.trackit.com](http://www.trackit.com/)
- **Privacy policy:** [https://www.bmc.com/legal/privacy-policy.html](https://www.bmc.com/legal/privacy-policy.html)

## Description

"Track-It!" is an IT help desk application designed for the 2019 release, providing technicians access to review, submit, and update requests on the go. It features a user-friendly interface and a customizable workflow that reduces operational costs while delivering essential graphical reports. This mobile app also allows helpdesk personnel to search the knowledge base for solutions, improving the quality of service delivered to customers.

## Rankings

- #695,325 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.bmc.trackIt.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.bmc.trackIt)