# Blu > Sports & More Canonical page: [https://chrome-stats.com/d/com.bluapp.customer](https://chrome-stats.com/d/com.bluapp.customer) ## Overview - **ID:** `com.bluapp.customer` - **Platform:** Android - **Type:** Android app - **Status:** Available - **Publisher:** Jahez - **Category:** SHOPPING - **Downloads:** 365,817 - **Rating:** 4.23 / 5 (4,318 ratings) - **Version:** 4.0.3 - **Last updated:** 2026-08-10 - **First published:** 2022-08-22 - **Publisher country:** SA - **Size:** 107 MB - **Data as of:** 2026-09-10 - **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.bluapp.customer) - **Privacy policy:** [https://jahezgroup.com/privacy-policy/](https://jahezgroup.com/privacy-policy/) ## Description **Blu App** is the ultimate e-commerce and news platform dedicated to AlHilal club fans. Stay updated with the latest AlHilal news, exclusive facts, and members-only content, all in one place. Beyond news, Blu offers comprehensive access to fixture and match calendars, Saudi league stats, rankings, and player tracking. Fans can easily purchase official AlHilal sports products through the app, enjoy speedy two-hour delivery, and secure match day tickets. Discover new stores, product launches, and exclusive features designed to keep you connected with your favorite club. ## Rankings - #117,394 — Overall ## Permissions and access ### Permissions - `android.permission.ACCESS_COARSE_LOCATION` - `android.permission.ACCESS_FINE_LOCATION` - `android.permission.ACCESS_NETWORK_STATE` - `android.permission.ACCESS_WIFI_STATE` - `android.permission.CHANGE_WIFI_STATE` - `android.permission.FOREGROUND_SERVICE` - `android.permission.INTERNET` - `android.permission.POST_NOTIFICATIONS` - `android.permission.READ_APP_BADGE` - `android.permission.READ_CONTACTS` - `android.permission.READ_EXTERNAL_STORAGE` - `android.permission.RECEIVE_BOOT_COMPLETED` - `android.permission.VIBRATE` - `android.permission.WAKE_LOCK` - `android.permission.WRITE_CONTACTS` - `android.permission.WRITE_EXTERNAL_STORAGE` - `com.anddoes.launcher.permission.UPDATE_COUNT` - `com.android.vending.CHECK_LICENSE` - `com.bluapp.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION` - `com.bluapp.customer.permission.C2D_MESSAGE` - `com.google.android.c2dm.permission.RECEIVE` - `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE` - `com.google.android.gms.permission.AD_ID` - `com.htc.launcher.permission.READ_SETTINGS` - `com.htc.launcher.permission.UPDATE_SHORTCUT` - `com.huawei.android.launcher.permission.CHANGE_BADGE` - `com.huawei.android.launcher.permission.READ_SETTINGS` - `com.huawei.android.launcher.permission.WRITE_SETTINGS` - `com.huawei.permission.ACCESS_HW_KEYSTORE` - `com.majeur.launcher.permission.UPDATE_BADGE` - `com.oppo.launcher.permission.READ_SETTINGS` - `com.oppo.launcher.permission.WRITE_SETTINGS` - `com.sec.android.provider.badge.permission.READ` - `com.sec.android.provider.badge.permission.WRITE` - `com.sonyericsson.home.permission.BROADCAST_BADGE` - `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE` - `me.everything.badger.permission.BADGE_COUNT_READ` - `me.everything.badger.permission.BADGE_COUNT_WRITE` ## Review summary Reviews show strong loyalty to Al Hilal and occasional praise for the Blu app (fantastic/good, 10/10). However, multiple users report serious downsides: chronic delivery delays or cancellations, unresponsive support, unissued refunds/exchanges, and persistent technical issues (cart errors, glitches, misdirected notifications). Logistics are slow and costly, undermining the otherwise positive brand experience. The app needs reliability in fulfillment, customer care, and technical stability to balance the fan enthusiasm. ### Pros - Strong fan loyalty and positive branding for Al Hilal expressed through the Blu app (love for the club, blue branding, and references like 'Blue is glorious' and '10/10'). - Several reviews describe the app as fantastic or good for shopping (e.g., 'Fantastic app', 'Good', 'Nice'). - The app is perceived as the official Al Hilal club store/app for merchandise. - Positive sentiment about engaging with the Al Hilal Store and brand identity. ### Cons - Delivery delays and unfulfilled orders, including cancellations (items not received, week-long or longer waits). - Unresponsive or poorly responsive customer support where complaints go unanswered. - Refunds and exchanges not processed (no cash refunds; replacements/exchanges not issued). - Persistent technical issues and bugs (cart errors, system glitches, location problems, and unreliable notifications). - Slow and expensive delivery logistics and overall poor fulfillment experience. ## Similar extensions and apps - [Shop Blu](https://chrome-stats.com/d/co.massmobileapps.denimindustries) — 1,414 users - [نادي الهلال للتربية](https://chrome-stats.com/d/com.alhilalsc.app) — 149 users - [ALHAZEM CLUB](https://chrome-stats.com/d/sa.alhazem.app) — 60 users - [Wolves store](https://chrome-stats.com/d/com.storealtaawoun.app) — 339 users - [Blu Telecom](https://chrome-stats.com/d/com.somax.blutelecom) — 591 users - [inblu](https://chrome-stats.com/d/com.inblu.app) — 1,279 users - [Hilal Fans – أخبار الهلال](https://chrome-stats.com/d/al.hilalfans) — 298 users - [Blu Halo Boutique](https://chrome-stats.com/d/com.CSbluhalo.android) — 2,579 users, 4.79 / 5 - [Birmingham City FC](https://chrome-stats.com/d/uk.co.tribehive.fli.birmingham) — 59,001 users, 4.00 / 5 - [Shop The Blu Studio](https://chrome-stats.com/d/com.CStheblustudio.android) — 375 users, 4.92 / 5 - [Al-Hilal Wallpapers](https://chrome-stats.com/d/com.SystemTruck.Al_Hilal_Wallpapers) — 30 users - [ALAHLI SC official App](https://chrome-stats.com/d/com.ly.alahli) — 82,667 users, 4.95 / 5 --- Source: [Chrome-Stats](https://chrome-stats.com/d/com.bluapp.customer)