# CylancePROTECT

> CylancePROTECT on mobile uses AI to detect device and application threats.

Canonical page: [https://chrome-stats.com/d/com.blackberry.protect](https://chrome-stats.com/d/com.blackberry.protect)

## Overview

- **ID:** `com.blackberry.protect`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** BlackBerry Limited
- **Category:** PRODUCTIVITY
- **Downloads:** 28,834
- **Rating:** 4.44 / 5 (112 ratings)
- **Version:** 2.21.0.4259
- **Last updated:** 2024-08-15
- **First published:** 2020-09-28
- **Publisher country:** CA
- **Size:** 63 MB
- **Data as of:** 2026-06-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.blackberry.protect)
- **Website:** [http://www.blackberry.com](http://www.blackberry.com/)
- **Privacy policy:** [https://www.blackberry.com/us/en/legal/privacy-notice](https://www.blackberry.com/us/en/legal/privacy-notice)

## Description

CylancePROTECT Mobile™ is a cutting-edge Mobile Threat Defense (MTD) solution leveraging artificial intelligence to safeguard your mobile devices. It proactively blocks malware infections, prevents phishing attacks through URL filtering, and ensures application integrity, including detection of sideloaded apps. Integrated with CylanceGATEWAY™, it offers a zero trust network access (ZTNA) VPN, allowing secure, adaptive, and least-privileged access to applications from any device or location.

Key features include comprehensive visibility into device security posture, malicious application inventory, user-friendly threat remediation controls, and protection against malicious URLs delivered via SMS. Its AI-powered ZTNA VPN facilitates seamless and secure connectivity worldwide, supporting remote work and enhancing overall cybersecurity for organizations. Compatibility with popular devices and simplified administration make it an ideal choice for safeguarding mobile environments in today's dynamic threat landscape.

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_SPECIAL_USE`
- `android.permission.FOREGROUND_SERVICE_SYSTEM_EXEMPTED`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.QUERY_ALL_PACKAGES`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SMS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECEIVE_MMS`
- `android.permission.RECEIVE_SMS`
- `android.permission.REQUEST_PASSWORD_COMPLEXITY`
- `android.permission.WAKE_LOCK`
- `com.blackberry.protect.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`

## Review summary

CylancePROTECT is praised for its powerful AI-driven malware protection and enterprise-grade security features, favored by long-term users within organizations. However, many users struggle due to unclear membership requirements, activation difficulties, and frequent false positives labeling legitimate apps as threats. The app is intended for enterprise deployment requiring licenses and UEM access, which leads to confusion and poor reviews from individual users expecting a consumer antivirus solution.

### Pros

- Powerful AI-based threat detection providing advanced, around-the-clock protection.
- Effective in preventing malware and cleaning infected devices before problems arise.
- Part of BlackBerry's enterprise security solutions, indicating a high level of trust and reliability.
- Long-term users appreciate the connection with other productivity applications and its integration within enterprise environments.

### Cons

- Requires a paid membership or license and registration tied to enterprise use, which is not clearly indicated in the app description.
- Difficult or impossible to use for consumers without an enterprise account or UEM access; many users leave one-star reviews due to misunderstanding this requirement.
- Activation process issues, including delayed or missing activation emails and confusion about obtaining passwords or activation codes.
- False positives flagging legitimate system apps (e.g., Android Auto, Samsung internal apps) as malicious threats.

## Similar extensions and apps

- [Cynet 360 Mobile](https://chrome-stats.com/d/com.cynet.mobile) — 3,918 users
- [CyberSmart Active Protect](https://chrome-stats.com/d/com.cybersmart.activeprotect) — 3,618 users
- [Cybereason Mobile](https://chrome-stats.com/d/com.cybereason.mtd) — 1,769 users
- [WithSecure Mobile Protection](https://chrome-stats.com/d/com.fsecure.mp.ucf) — 69,803 users, 4.08 / 5
- [T-Mobile Threat Protect](https://chrome-stats.com/d/com.tmobile.secure.wifi) — 305,572 users, 3.65 / 5
- [Cisco Secure Endpoint](https://chrome-stats.com/d/com.cisco.amp) — 16,360 users, 4.86 / 5
- [C-Prot Antivirus Security](https://chrome-stats.com/d/tr.com.chomar.mobilesecurity) — 284,348 users, 3.98 / 5
- [cyan Guard legacy](https://chrome-stats.com/d/com.cyan.guard) — 81 users
- [Mobile Security & Antivirus](https://chrome-stats.com/d/com.cynte.sdk.dev) — 447 users
- [Mobolize Protect](https://chrome-stats.com/d/com.mobolize.protect) — 53 users
- [Mobile Cyber](https://chrome-stats.com/d/com.mobile.cyber) — 215 users
- [MTD App by 42Gears-SureDefense](https://chrome-stats.com/d/com.gears42.suredefense) — 3,168 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.blackberry.protect)