# Mi Bitel

> Faster and easier with MiBitel

Canonical page: [https://chrome-stats.com/d/com.bitel.selfcare](https://chrome-stats.com/d/com.bitel.selfcare)

## Overview

- **ID:** `com.bitel.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Bitel
- **Category:** PRODUCTIVITY
- **Downloads:** 10,926,139
- **Rating:** 1.89 / 5 (149,486 ratings)
- **Version:** 4.27.0
- **Last updated:** 2026-08-28
- **First published:** 2016-11-05
- **Publisher country:** PE
- **Size:** 210 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.bitel.selfcare)
- **Website:** [http://www.bitel.com.pe](http://www.bitel.com.pe/)
- **Privacy policy:** [https://bitel.com.pe/centro-de-ayuda/politicas-de-privacidad](https://bitel.com.pe/centro-de-ayuda/politicas-de-privacidad)

## Description

Mi Bitel is your all-in-one app designed to simplify managing your Bitel services. With Mi Bitel, you can pay bills and recharge your account anytime, 24/7, ensuring uninterrupted connectivity. The app features a dedicated Promotions section where you discover exclusive offers tailored just for you. Additionally, take advantage of the Bitel Benefits section to enjoy the best discount coupons, maximizing your savings.

Experience a new digital journey with Mi Bitel that is faster, easier, and safer. Designed with user convenience in mind, Mi Bitel transforms the way you manage your telecommunication needs. Download now and unlock the full benefits of your Bitel services directly from your device!

## Rankings

- #12,995 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ACTION_MANAGE_ALL_FILES_ACCESS_PERMISSION`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_STORAGE`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PRIVILEGED_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_MEDIA_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.bitel.selfcare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Los problemas recurrentes incluyen: la app no abre o se queda cargando tras actualizaciones (pantalla splash); dificultades para iniciar sesión o verificación de información; la sección de premios/tienda no funciona (premios diarios, ruleta). También hay quejas sobre facturación y cambios de planes (cobros adelantados, cargos, portabilidad). Además, usuarios señalan rendimiento e inestabilidad de la red dentro de la app. En resumen, la experiencia es inconsistente y frustrante, afectando acceso, recompensas y manejo de la cuenta.

### Cons

- La app no abre y se queda cargando tras actualizaciones (pantalla de inicio o splash), impidiendo su uso.
- Dificultades para iniciar sesión o verificación de información, con mensajes como 'información no válida' o bloqueo de sesión.
- La tienda y los premios no funcionan (premios diarios, ruleta) y no se puede canjear o verlos.
- Problemas de facturación y cambios de planes (cargos adelantados, cobros y dificultad para pasar de pospago a prepago).
- Rendimiento y conectividad: la red es inestable y la app es lenta o se cae, especialmente por la noche.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.bitel.selfcare)