# bitaksi - your closest taxi!

> Get the closest taxi in minutes!

Canonical page: [https://chrome-stats.com/d/com.bitaksi.musteri](https://chrome-stats.com/d/com.bitaksi.musteri)

## Overview

- **ID:** `com.bitaksi.musteri`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Bitaksi Mobil Teknoloji AŞ
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 9,878,074
- **Rating:** 4.71 / 5 (306,729 ratings)
- **Version:** 9.2.1
- **Last updated:** 2026-09-16
- **First published:** 2013-03-05
- **Publisher country:** TR
- **Size:** 101 MB
- **Data as of:** 2026-10-03
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.bitaksi.musteri)
- **Website:** [http://www.bitaksi.com](http://www.bitaksi.com/)
- **Privacy policy:** [https://www.bitaksi.com/tr/privacy-policy](https://www.bitaksi.com/tr/privacy-policy)

## Description

**BiTaksi** helps you book the closest taxi quickly with smart driver matching and reliable service. Ride with highly rated drivers, share your live trip details with loved ones, make fast and secure payments through Masterpass, and rate your experience after every trip.

With **BiTaksi Always Win**, earn bitaksiMoney on every ride and unlock Silver, Gold, and Diamond levels based on your monthly ride count. Members can receive free Priority Taxi access, higher rewards, and matching with top-rated drivers. The app also supports luxury taxis for groups, pet-friendly rides, and 24/7 customer support.

## Rankings

- #14,308 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.POST_PROMOTED_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.WAKE_LOCK`
- `com.bitaksi.musteri.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.bitaksi.musteri.permission.PROCESS_PUSH_MSG`
- `com.bitaksi.musteri.permission.PUSH_PROVIDER`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA`

## Review summary

Users frequently praise the app for being easy to use and for some drivers being punctual, but the majority report serious issues: fare discrepancies and overcharging by drivers (often doubling or more than the app's estimate), drivers altering routes or using the meter to inflate prices, and frequent payment problems (card acceptance, OTP failures, double charges). Other recurring complaints include driver cancellations, scam accusations, unclear fees, poor or unresponsive customer support, and installation/UX glitches. Overall, the app is easy to use but problematic for billing integrity and reliability, with limited resolution from support.

### Pros

- Easy-to-use / user-friendly app interface
- Generally functional ride-hailing app for booking taxis
- Some users report on-time and courteous drivers

### Cons

- Fare discrepancies and overcharging by drivers (often doubling app estimate)
- Drivers altering routes or using the meter to inflate prices
- Payment problems: card acceptance issues, OTP failures, and double charges
- Driver cancellations and suspected scams with poor resolution from support
- UI/UX issues, installation problems, and language barriers

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.bitaksi.musteri)