# BestNotes

> BestNotes Mobile is the on-the-go companion to the acclaimed BestNotes EHR/CRM.

Canonical page: [https://chrome-stats.com/d/com.bestnotes.bnmobile](https://chrome-stats.com/d/com.bestnotes.bnmobile)

## Overview

- **ID:** `com.bestnotes.bnmobile`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** BestNotes, LLC
- **Category:** MEDICAL
- **Downloads:** 11,602
- **Rating:** 2.63 / 5 (37 ratings)
- **Version:** 4.1.37
- **Last updated:** 2026-07-10
- **First published:** 2019-06-20
- **Publisher country:** US
- **Size:** 9.14 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.bestnotes.bnmobile)
- **Website:** [https://www.bestnotes.com](https://www.bestnotes.com/)
- **Privacy policy:** [https://www.bestnotes.com/mobile-privacy-policy/](https://www.bestnotes.com/mobile-privacy-policy/)

## Description

BestNotes is a mobile companion to the acclaimed BestNotes EHR/CRM, designed for healthcare professionals. It streamlines your workflow in various fields, including residential treatment, outpatient clinics, and mental health, providing secure and immediate access to patient information and tools for effective care management.

## Rankings

- #532,977 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.bestnotes.bnmobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

User feedback centers on reliability problems affecting work use. The most repeated issues are login/authentication failures (PIN problems and login errors), camera access problems, connectivity/server errors (including Wi‑Fi dependence), and update-related instability with new bugs after updates. There are some positive notes about documentation and mobile availability, but overall reliability concerns dominate, leading to frustration for professional use.

### Cons

- Frequent login/authentication issues, including PIN entry failures and 'Unable to login' errors.
- Camera access is blocked; the app won't open the camera despite granted permissions.
- Connectivity and server errors; users report being unable to connect or only working on Wi‑Fi, causing data sync problems.
- Update-induced instability; after updates, new bugs appear even as some updates fix PIN issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.bestnotes.bnmobile)