# Avaya Cloud Office

> Call, meet, message and more!

Canonical page: [https://chrome-stats.com/d/com.avaya.cloudoffice](https://chrome-stats.com/d/com.avaya.cloudoffice)

## Overview

- **ID:** `com.avaya.cloudoffice`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Avaya Cloud Mobile
- **Category:** COMMUNICATION
- **Downloads:** 76,383
- **Rating:** 3.29 / 5 (114 ratings)
- **Version:** 26.1.20.80016
- **Last updated:** 2026-04-27
- **First published:** 2020-03-31
- **Publisher country:** US
- **Size:** 175 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.avaya.cloudoffice)
- **Website:** [https://www.avaya.com](https://www.avaya.com/)
- **Privacy policy:** [https://www.ringcentral.com/legal/privacy-notice.html](https://www.ringcentral.com/legal/privacy-notice.html)

## Description

Avaya Cloud Office is a comprehensive unified communication platform designed to streamline your business interactions. Accessible via phone, browser, or mobile device, it enables users to call, message, meet, and collaborate all from a single interface. Key features include real-time team messaging for instant collaboration, frictionless HD video meetings with screen sharing and recording, and intuitive calling capabilities with seamless device switching.

Additionally, Avaya Cloud Office simplifies communication with a single business number for calls, texts, and faxes, keeping personal and professional communication separate. It further enhances productivity through integrations with essential desktop apps, workflow automation, and CRM tools, reducing the need to switch between different applications. With flexible plans and global accessibility, Avaya Cloud Office is the perfect solution to accelerate decision making and boost team collaboration.

## Rankings

- #249,997 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DEVICE_POWER`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.avaya.cloudoffice.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.avaya.cloudoffice.manual.dump`
- `com.avaya.cloudoffice.matrix.permission.PROCESS_SUPERVISOR`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Avaya Cloud Office is praised for its excellent voice quality, user-friendly interface, and strong work collaboration tools, including video calls and messaging. However, multiple users report significant issues such as frequent call drops, unreliable connections primarily on Android, syncing problems with contacts and notifications, random auto-answering of calls, and failures distinguishing business call pop-ups. These issues impact overall reliability and usability despite the app’s positive features.

### Pros

- Provides good call quality and excellent voice experience
- User-friendly interface with features for calls, texts, and faxes
- Enables effective work collaboration including video conferencing
- Seamless integration with desktop version for work continuity
- Offers helpful text messaging functionality

### Cons

- Frequent call drops and unreliable call connections, especially on Android devices
- Issues with syncing contacts and notifications not working properly
- Calls randomly auto-answering without user intent
- Notifications and call pop-ups not distinguishing business calls consistently
- Data connection instability during call attempts causing call failures

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.avaya.cloudoffice)