# Southern Connecticut Gas

> Introducing the SCG app!

Canonical page: [https://chrome-stats.com/d/com.avangrid.scgcustomer](https://chrome-stats.com/d/com.avangrid.scgcustomer)

## Overview

- **ID:** `com.avangrid.scgcustomer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Avangrid Inc.
- **Category:** BUSINESS
- **Downloads:** 29,271
- **Rating:** 4.79 / 5 (472 ratings)
- **Version:** 25.03.2601
- **Last updated:** 2026-03-11
- **First published:** 2019-12-20
- **Publisher country:** US
- **Size:** 16 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.avangrid.scgcustomer)
- **Website:** [https://www.soconngas.com](https://www.soconngas.com/)
- **Privacy policy:** [https://www.soconngas.com/privacynotice](https://www.soconngas.com/privacynotice)

## Description

The Southern Connecticut Gas (SCG) app is a free and convenient tool designed to simplify account management for SCG customers. With just a few clicks, users can securely log in using touch or facial recognition, pay their bills quickly, and view up to 13 months of billing history.

Additional features include enrolling in eBill for online access, signing up for AutoPay to automate monthly payments securely, and managing personal account details such as email and mailing addresses. The app also offers Budget Billing enrollment, helping users predict their monthly bills and manage their account anytime and anywhere with ease.

## Rankings

- #373,633 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.avangrid.scgcustomer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users appreciate the app's convenience, ease of use, and time-saving features such as quick bill payment, balance checking, and facial recognition login. However, multiple reviews mention significant issues including repeated login failures, forced full bill payments without partial options, incorrect billing information, unreliable payment processing, and frustrating redirects to the company website, which sometimes is also unreliable. These technical problems and poor customer support negatively impact user experience despite the app's convenient features.

### Pros

- Easy and convenient way to pay gas bills.
- App allows for quick bill payment and balance checking.
- Facial recognition login adds to user convenience.
- Saves time compared to using the website.
- Autopay enrollment is convenient once figured out.

### Cons

- App often redirects users to the website, causing inconvenience.
- Issues with login errors despite correct credentials.
- Incorrect or outdated billing information shown in the app.
- App forces payment of the full bill amount, preventing partial payments.
- Some users experience failed payments and lack of support to resolve issues.

## Similar extensions and apps

- [Connecticut Natural Gas](https://chrome-stats.com/d/com.avangrid.cngcustomer) — 29,473 users, 4.71 / 5
- [Berkshire Gas](https://chrome-stats.com/d/com.avangrid.bgccustomer) — 5,936 users, 4.43 / 5
- [Columbia Gas](https://chrome-stats.com/d/com.sew.columbia) — 341,265 users, 4.25 / 5
- [NYSEG](https://chrome-stats.com/d/com.avangrid.nysegcustomer) — 188,687 users, 3.77 / 5
- [Gas South](https://chrome-stats.com/d/com.gassouth.gs.mobile) — 68,805 users, 3.67 / 5
- [North Shore Gas](https://chrome-stats.com/d/com.wecenergygroup.nsg) — 24,753 users, 4.81 / 5
- [RG&E](https://chrome-stats.com/d/com.avangrid.rgecustomer) — 94,623 users, 3.75 / 5
- [Philadelphia Gas Works](https://chrome-stats.com/d/com.sew.scm_pgw) — 22,042 users, 4.85 / 5
- [CS Utilities](https://chrome-stats.com/d/com.csutilities.app) — 21,959 users, 2.81 / 5
- [United Illuminating](https://chrome-stats.com/d/com.avangrid.uinetcustomer) — 55,126 users, 4.50 / 5
- [CMP](https://chrome-stats.com/d/com.avangrid.cmpcustomer) — 112,715 users, 4.16 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.avangrid.scgcustomer)