# Connecticut Natural Gas

> Introducing the CNG app!

Canonical page: [https://chrome-stats.com/d/com.avangrid.cngcustomer](https://chrome-stats.com/d/com.avangrid.cngcustomer)

## Overview

- **ID:** `com.avangrid.cngcustomer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Avangrid Inc.
- **Category:** BUSINESS
- **Downloads:** 29,473
- **Rating:** 4.71 / 5 (507 ratings)
- **Version:** 25.03.2601
- **Last updated:** 2026-03-11
- **First published:** 2019-12-20
- **Publisher country:** US
- **Size:** 16 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.avangrid.cngcustomer)
- **Website:** [https://www.cngcorp.com](https://www.cngcorp.com/)
- **Privacy policy:** [https://www.cngcorp.com/privacynotice](https://www.cngcorp.com/privacynotice)

## Description

The Connecticut Natural Gas (CNG) app offers a seamless and secure way to manage your gas account anytime, anywhere. With a user-friendly interface, pay your bill in just three clicks using secure touch or facial recognition, eliminating the need to remember credentials.

Beyond payments, the app allows you to enroll in eBill to access up to 13 months of statements, set up AutoPay for automatic monthly payments, and opt into Budget Billing for predictable monthly costs. Update your contact information and account preferences easily, making gas account management effortless and convenient.

## Rankings

- #372,510 — Overall
- #159 — Business (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.avangrid.cngcustomer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users appreciate the app's convenience for logging in, viewing bills, and making payments without leaving home. However, many report frequent crashes, login and payment issues, inability to save bank details, and confusion due to poor app design. Attempts to pay often redirect to the website, which also fails to work properly for some, resulting in frustration with the overall user experience.

### Pros

- Easy to log in and pay bills via credit card
- Convenient for viewing past bills and payments
- Simplifies the payment process without needing to go out
- Clear log out option unlike the website
- Better than calling automated payments or mailing checks

### Cons

- Unable to save bank information, requiring entry for every payment
- App frequently crashes or displays errors when navigating tabs
- Issues with logging in and password reset resulting in blank screens
- Payment process redirects to website but fails to load properly
- App not user-friendly with confusing payment details and layout

## Similar extensions and apps

- [Southern Connecticut Gas](https://chrome-stats.com/d/com.avangrid.scgcustomer) — 29,271 users, 4.79 / 5
- [Berkshire Gas](https://chrome-stats.com/d/com.avangrid.bgccustomer) — 5,936 users, 4.43 / 5
- [Columbia Gas](https://chrome-stats.com/d/com.sew.columbia) — 341,265 users, 4.25 / 5
- [New Jersey Natural Gas](https://chrome-stats.com/d/com.sew.njr) — 13,282 users, 4.55 / 5
- [CIP Energia GAS](https://chrome-stats.com/d/it.ciplombardiagas.mobile) — 31 users
- [CMP](https://chrome-stats.com/d/com.avangrid.cmpcustomer) — 112,715 users, 4.16 / 5
- [North Shore Gas](https://chrome-stats.com/d/com.wecenergygroup.nsg) — 24,753 users, 4.81 / 5
- [Philadelphia Gas Works](https://chrome-stats.com/d/com.sew.scm_pgw) — 22,042 users, 4.85 / 5
- [NYSEG](https://chrome-stats.com/d/com.avangrid.nysegcustomer) — 188,687 users, 3.77 / 5
- [Peoples Gas Chicago](https://chrome-stats.com/d/com.wecenergygroup.pgl) — 190,197 users, 4.83 / 5
- [RG&E](https://chrome-stats.com/d/com.avangrid.rgecustomer) — 94,623 users, 3.75 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.avangrid.cngcustomer)