# AT&T Office@Hand

> Simplify communications and unify employees with one phone and fax solution.

Canonical page: [https://chrome-stats.com/d/com.attofficeathand.android](https://chrome-stats.com/d/com.attofficeathand.android)

## Overview

- **ID:** `com.attofficeathand.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** AT&T Services, Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 133,345
- **Rating:** 3.18 / 5 (357 ratings)
- **Version:** 26.2.20.320009
- **Last updated:** 2026-07-13
- **First published:** 2011-05-24
- **Publisher country:** US
- **Size:** 167 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.attofficeathand.android)
- **Website:** [http://www.att.com/officeathand](http://www.att.com/officeathand)
- **Privacy policy:** [https://about.att.com/privacy/full\_privacy\_policy.html](https://about.att.com/privacy/full_privacy_policy.html)

## Description

AT&T Office@Hand is a comprehensive cloud-based phone and fax system designed to unify employee communications and streamline customer interactions. It supports voice, fax, and SMS on a single business number that can be managed from any smartphone, enabling users to forward calls, check visual voicemail, and view or send faxes. The solution includes features such as auto-receptionist, call forwarding, toll-free and local numbers, call conferencing, and call recording. 

Office@Hand offers seamless integration with desktop IP phones, as well as softphone apps for Mac and PC, allowing flexible calling options including HD video conferencing and screen sharing for Enterprise Edition users. With no setup fees and easy activation billed through AT&T, this service helps businesses improve customer satisfaction, reduce costs, and maintain a professional image with robust communication tools.

## Rankings

- #193,901 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_ADVERTISE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.attofficeathand.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.attofficeathand.android.manual.dump`
- `com.attofficeathand.android.matrix.permission.PROCESS_SUPERVISOR`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

User reviews portray Office@Hand as unreliable on Android. Repeated issues include dropped calls, failed texts, login failures, and frequent app crashes. Support is widely criticized for poor responsiveness. Many cite missing features and weak integration with other apps or car systems, plus battery drain. A few users report occasional usability and long-term use, but overall sentiment is frustration and distrust, with several calling it unsuitable for business use.

### Pros

- Some reviewers say the app is usable and overall good when it works.
- A few users report long-term use and familiarity with the app.
- It is a business-oriented phone solution with calling and voicemail features.
- A small subset of users expresses positive sentiment like "Cool" and ongoing use.

### Cons

- Phone calls frequently fail or drop, and text messages fail to send.
- Login/sign-in failures prevent access to the app.
- Terrible customer service with long wait times and unhelpful support.
- Frequent instability: crashes, 'unavailable' errors, and battery drain.
- Missing or removed features and weak integration with other apps/devices (Android Auto, car systems, call forwarding).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.attofficeathand.android)