# TechTeam

> TechTeam is your personal technical support for your device.

Canonical page: [https://chrome-stats.com/d/com.asurion.solutohome.simpletech](https://chrome-stats.com/d/com.asurion.solutohome.simpletech)

## Overview

- **ID:** `com.asurion.solutohome.simpletech`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Asurion Mobile Applications, LLC.
- **Category:** TOOLS
- **Downloads:** 21,402
- **Rating:** 3.44 / 5 (71 ratings)
- **Version:** 10.1.18
- **Last updated:** 2026-07-21
- **First published:** 2017-02-27
- **Publisher country:** US
- **Size:** 50 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.asurion.solutohome.simpletech)
- **Privacy policy:** [https://www.asurion.com/privacy-policy/](https://www.asurion.com/privacy-policy/)

## Description

**TechTeam** is your go-to Chrome extension for personalized technical support tailored to your devices. Whether at home, the office, or on the go, TechTeam connects you instantly with live, locally-based technical experts ready to assist you via call or chat—no waiting or transfers required.

With TechTeam, you receive personalized tips, updates, and alerts to optimize your device’s performance, including managing storage, extending battery life, and seamless content sharing across devices. The extension respects your privacy by seeking permission for necessary device administrator access only during remote support sessions. Enhance your technology experience with effortless expert assistance using TechTeam.

## Rankings

- #422,325 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `com.asurion.solutohome.simpletech.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

### Pros

- Helps with multiple devices (phones, laptops, tablets)
- Users appreciate the assistance provided by tech support representatives like Megan
- Some users found the app useful for specific issues

### Cons

- Poor customer support with long wait times
- Unclear or incorrect instructions leading to frustration
- Issues with insurance claims and repairs
- Automation causing repetitive responses and lack of personalized help

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.asurion.solutohome.simpletech)