# Asurion

> Help and support for your technology is just a tap away.

Canonical page: [https://chrome-stats.com/d/com.asurion.asurionapp](https://chrome-stats.com/d/com.asurion.asurionapp)

## Overview

- **ID:** `com.asurion.asurionapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Asurion Mobile Applications, LLC.
- **Category:** TOOLS
- **Downloads:** 199,632
- **Rating:** 2.82 / 5 (624 ratings)
- **Version:** 10.1.18
- **Last updated:** 2026-07-21
- **First published:** 2022-01-26
- **Publisher country:** US
- **Size:** 51 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.asurion.asurionapp)
- **Website:** [https://www.asurion.com/asurion-app-privacy/](https://www.asurion.com/asurion-app-privacy/)
- **Privacy policy:** [https://www.asurion.com/privacy-policy/](https://www.asurion.com/privacy-policy/)

## Description

The Asurion Chrome extension offers seamless management of your technology protection plans and support services. Easily file claims, track device repairs or replacements, and chat with expert support directly through the extension. Users can troubleshoot mobile devices and home technology issues, access their protection plan benefits, and receive proactive technology tips to optimize device setup and updates.

Designed to simplify tech care, Asurion helps users get the most out of their devices with quick, convenient assistance whenever needed. Whether dealing with repairs or seeking guidance on upgrades, the extension brings helpful resources and expert support right to your browser.

## Rankings

- #159,219 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.CALL_PHONE`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_SETTINGS`
- `com.asurion.asurionapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

The Asurion Android app is often criticized for a broken user experience: login issues, slow navigation, and limited claims management, with many users reporting denial of claims and poor communication. The app does, however, offer a centralized hub for coverage and shows some positive support experiences, but overall reliability and usability need significant improvements.

### Pros

- Central hub for multiple Asurion coverages in one app
- Some users report positive, accommodating customer support
- Basic visibility of benefits and ability to start claims within the app

### Cons

- Frequent claim denials with little or vague feedback and slow processing
- Persistent login/sign-in problems and overall unstable, laggy performance
- Limited app functionality for claims (cannot view status or manage claims; form uploads can fail)
- Difficult cancellation and refunds for protection plans; unexpected charges and billing issues
- Poor communication and reliance on automated responses; difficulty getting clear help from support

## Similar extensions and apps

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- [Protection 360®](https://chrome-stats.com/d/com.tmobile.techphd) — 1,966,653 users, 4.44 / 5
- [Asuris Northwest Health](https://chrome-stats.com/d/com.cambia.asuris) — 4,466 users, 4.33 / 5
- [Xfinity Mobile Care](https://chrome-stats.com/d/com.pocketgeek.xfinity.android) — 412,644 users, 4.32 / 5
- [Assurant TechPro](https://chrome-stats.com/d/com.pocketgeek.home.techpro.android) — 510 users
- [OnTech Smart Support](https://chrome-stats.com/d/com.pocketgeek.home.dish.android) — 6,865 users, 3.39 / 5
- [Protection 360 HomeTech](https://chrome-stats.com/d/com.tmobile.hometech.android) — 7,564 users, 3.58 / 5
- [Asurion Field](https://chrome-stats.com/d/com.asurion.fieldapp) — 1,772 users, 2.36 / 5
- [Get Cover - Device Protection](https://chrome-stats.com/d/com.getcover.getcoverapp) — 24 users
- [AsureConnect](https://chrome-stats.com/d/com.sparsolutions.asureconnect) — 3,812 users
- [Metro Protection](https://chrome-stats.com/d/com.metro.protection) — 26,573 users, 4.09 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.asurion.asurionapp)